How to Visit Facility
Visiting starts with getting set up in the right system. Your first step is creating an account on the GTL VisitMe portal, where you'll schedule and manage visits.
Create your Securus (GTL VisitMe) account before your loved one's facility transition. If you wait until after, you'll be scrambling to set things up when you're already trying to schedule a visit.
Once your account is set up, sign in to the GTL VisitMe portal to schedule and manage visits. This is where you'll handle all your visit scheduling, so it's worth getting familiar with it early.
Verify before you go: The evidence here does not include visiting hours, whether visits are in-person or video, any fees, ID requirements, dress code, or how many visitors are allowed. Confirm those details with the facility before you travel.
Steps
- ✓ Create your Securus (GTL VisitMe) account before your loved one’s facility transition.
- ✓ Sign in to the GTL VisitMe portal to schedule and manage upcoming visits.
Confirm the exact timing and requirements for setting up your Securus (GTL VisitMe) account. Find out what information you'll need to register and whether any identity verification is required. This is especially important if your loved one's transition date is approaching.
After signing in to GTL VisitMe, double-check the practical scheduling details before locking anything in. Look at what visit options are available, what times you can book, and what the rules are for rescheduling or canceling.
Where to confirm details: Check the facility’s official visitation information and the official GTL VisitMe or Securus help resources. If anything is unclear, call the facility directly before you make the trip.
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