How to send messages, photos, and packages
CDCR has awarded a new statewide telecommunications contract to Securus, and Chuckawalla Valley State Prison (CVSP) will transition from ViaPath to Securus. Until CVSP completes the switch, keep using ViaPath. Once CVSP transitions, you'll need to create a Securus account for video calls and electronic messaging. During the changeover, incarcerated people must turn in their ViaPath tablets and will receive new Securus tablets—any ViaPath-purchased content (photos, e‑messages, or media) will not transfer. The good news: Securus rates are lower. Video calls cost $0.10 per minute (vs. $0.16), e‑messages cost $0.03 (vs. $0.05), and Securus includes 30 free video minutes per month. Securus Video Connect is web-based and works through the free Securus app or a computer. You can add funds with AdvanceConnect for prepaid video sessions.
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When Chuckawalla Valley State Prison (CVSP) switches to the new tablet vendor, you'll use Securus instead of ViaPath for tablet services. Photos, e-messages, and other media purchased through ViaPath won't transfer to the new Securus tablets.
Trying to send a quarterly package to someone at Chuckawalla Valley State Prison (CVSP)? You can't mail it yourself. All quarterly packages must go through CDCR-authorized vendors.
No. Content purchased through ViaPath (photos, e‑messages, media) will not transfer to the new Securus tablets.
Yes. Incarcerated people at CVSP must turn in their ViaPath tablet and will receive a new Securus tablet during the transition.
Once CVSP transitions, you'll need a Securus online account for video calls and electronic messaging. Use AdvanceConnect in the Securus app to add funds for prepaid video sessions and enable video features. Free standard phone calls don't require a Securus account, but video and e‑messaging do.
No. Family and friends cannot mail quarterly packages directly to someone at CVSP. Quarterly packages must be purchased through private vendors that are authorized and approved by CDCR.
CDCR says it isn’t affiliated with and isn’t liable for approved vendors, and buyers assume all risk for purchases. If something is lost or mishandled, contact the vendor directly.
Use the incarcerated person’s full booked name and the required identifier (booking number, X‑reference, or PFN). Also include your printed return name and address so mail can be returned if needed.
Trying to budget for staying in touch with someone at Chuckawalla Valley State Prison (CVSP)? The biggest changes come down to per-minute video call pricing and per-item messaging costs.
While Chuckawalla Valley SP (CVSP) is still on ViaPath, that's what you'll use to stay connected. But once CVSP transitions, Securus takes over. Setting up your Securus account now means no gap in communication—you won't be scrambling to create an account when you're trying to schedule a video session or send a message.
If your loved one is at Chuckawalla Valley State Prison (CVSP), here's the big news: CDCR is switching from ViaPath to Securus, and anything you've purchased through ViaPath won't transfer when CVSP makes the change. Here's how it works and what you can do now to avoid surprises.
