How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Cibola County Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Cibola County Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Cibola County Correctional Center.

Frequently asked questions about Cibola County Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Cibola County Correctional Center.

2. How much does it cost to send a message to Cibola County Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Cibola County Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Cibola County Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Cibola County Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Cibola County Correctional Center?

   Mailing address:

   Cibola County Correctional Center
   2000 Cibola Lp
   Milan, NM 87021
   Phone: (505) 285-4900

   Business hours:

   • Monday: 8:00 AM – 3:00 PM
   • Tuesday: 8:00 AM – 3:00 PM
   • Wednesday: 8:00 AM – 3:00 PM
   • Thursday: 8:00 AM – 3:00 PM
   • Friday: 8:00 AM – 3:00 PM
   • Saturday: 8:00 AM – 3:00 PM
   • Sunday: 8:00 AM – 3:00 PM

5. What are the visiting hours at Cibola County Correctional Center?

   Visiting hours at Cibola County Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (505) 285-4900 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Cibola County Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Cibola County Correctional Center for their specific mail policies.

7. How do I send money to an inmate at Cibola County Correctional Center?

   You can send money to an inmate at Cibola County Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Cibola County Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Cibola County Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Cibola County Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Cibola County Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Cibola County Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The correctional programs at Cibola County Correctional Center in Milan, New Mexico, typically focus on preparing residents for successful reintegration into their communities through comprehensive rehabilitation services. While specific program details may vary, facilities of this type often provide educational opportunities that may include adult basic education, GED preparation, and literacy programs designed to help residents complete their high school equivalency. The facility may also offer vocational training programs that could include skills development in areas such as construction, maintenance, food service, or other trades that align with local employment opportunities in New Mexico.

Counseling and behavioral health services likely form another cornerstone of the facility's programming approach. These may include substance abuse treatment programs, mental health counseling, anger management classes, and life skills training designed to address underlying issues that contribute to criminal behavior. The facility may also provide religious and spiritual services, recreational activities, and family visitation programs that help maintain important community connections during incarceration.

Support services at the facility may extend to pre-release planning and reentry preparation, which could include job placement assistance, housing referral services, and coordination with community-based organizations. The facility may also offer library services, physical fitness programs, and various group therapy sessions that address specific needs of the resident population. These comprehensive programming efforts typically aim to reduce recidivism rates while promoting positive behavioral changes and personal development among residents.

Daily Life & Visitation

Residents at Cibola County Correctional Center in Milan, New Mexico, typically begin their days with early morning counts and meal service, following structured schedules designed to maintain order and provide opportunities for rehabilitation. The facility, managed by CoreCivic under experienced correctional leadership, operates programs that may include educational services, vocational training, and work assignments that help residents develop skills while serving their sentences.

Visitation and communication with family members are important aspects of life at the facility, though specific policies regarding visiting hours, phone calls, and correspondence typically follow state regulations and facility guidelines. Residents may have access to commissary services, recreational activities, and library resources, depending on their housing classification and behavior status. The facility likely maintains various housing units with different security levels to accommodate residents based on their individual circumstances and needs.

Throughout the day, residents participate in scheduled activities that may include meals in designated dining areas, outdoor recreation time when weather permits, and various programming opportunities. Medical services are typically available on-site, and the facility generally maintains protocols for handling both routine healthcare needs and emergency situations. The structured environment aims to balance security requirements with opportunities for personal development and maintaining family connections during incarceration.