Clarinda Correctional Facility

Visiting at Clarinda Correctional Facility starts with getting approved, then scheduling through the Ameelio app. Both in-person and video visits are free for approved friends and family, and all scheduling happens in Ameelio once your visiting status is active. The visitor application process is paper-only—print the form, sign it, and mail it to Mount Pleasant Correctional Facility (electronic submissions aren't accepted). Each adult visitor needs their own application, and minors must be listed on a parent or legal guardian's form. Ameelio handles scheduling and technical support, but facility staff make all approval decisions. Denied? You can appeal in writing to the Central Visiting Authority at Mount Pleasant.

Clarinda Correctional Facility offers electronic messaging through CorrLinks (often called O‑mail). Each message costs $0.25 and maxes out at 13,000 characters or 100 lines. O‑mail credits are added the same way phone accounts are funded, and charges include a 6% tax. For face-to-face contact, Iowa DOC facilities use the Ameelio system for both in‑person and video visits—get your visitor application approved first, then book through the app. Many communication options run through third‑party vendors, so you may need separate accounts and funds for phone calls, video credits, or paid messaging and photo services. Planning to send printed photos or cards? Confirm accepted vendors and requirements before mailing anything.

All incoming non-legal personal mail for Clarinda Correctional Facility routes through a central Pigeonly processing center in Las Vegas. Mail sent directly to the Iowa DOC facility gets returned to sender. Here's how it works: Pigeonly opens and scans your mail to create color digital copies, which are then printed and delivered to the facility. Originals are temporarily stored and later destroyed under DOC policy. Include Clarinda's mailing code 1107 when addressing your mail. Pigeonly accepts letters, greeting cards, postcards, unbound newsletters, and 4x6 photos (up to ten prints). They also offer paid options for cards, photos, and messaging services.

Trying to reach someone at Clarinda Correctional Facility? Start with the two basics: mail and visits. All incoming non-legal mail must go to a central Pigeonly processing facility in Las Vegas—anything sent directly to Iowa DOC facilities gets returned. For visits, Iowa DOC uses the Ameelio app to schedule both in-person and video visits, free for approved friends and family. Denied visitation? Appeal in writing to the Central Visiting Authority at Mount Pleasant Correctional Facility. Having trouble with Ameelio? Check their FAQ or submit a support request with screenshots. For phone numbers, office hours, or the right department, check the facility's official contact page first.