How to send messages, photos, and packages
Clarinda Correctional Facility offers electronic messaging through CorrLinks (often called O‑mail). Each message costs $0.25 and maxes out at 13,000 characters or 100 lines. O‑mail credits are added the same way phone accounts are funded, and charges include a 6% tax. For face-to-face contact, Iowa DOC facilities use the Ameelio system for both in‑person and video visits—get your visitor application approved first, then book through the app. Many communication options run through third‑party vendors, so you may need separate accounts and funds for phone calls, video credits, or paid messaging and photo services. Planning to send printed photos or cards? Confirm accepted vendors and requirements before mailing anything.
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Mail sent to someone at Clarinda Correctional Facility goes through a centralized processor, so getting the address format right is the difference between "delivered" and "returned to sender." Here's how to send letters, cards, and photos the way Iowa DOC requires.
Sending mail to someone at Clarinda Correctional Facility is straightforward once you know the right address format. All non-legal mail gets routed through Iowa DOC's central mail processor before reaching the facility.
Getting photos to someone at Clarinda Correctional Facility? Iowa DOC gives you two options. Pelipost is the DOC-approved photo service—upload pictures through their app or website, the facility screens them, and they're delivered directly. Your other option is mailing photos through the Pigeonly route, where non-legal mail goes through a central processing system instead of straight to the prison.
Each CorrLinks (O‑mail) message costs $0.25. Messages also have length limits: 13,000 characters or 100 lines.
You’ll need to be approved as a visitor first. After approval, schedule both in‑person and video visits through the Iowa DOC’s Ameelio app.
Yes—photos can be sent through the U.S. Mail using third‑party services that provide facility mailing addresses. Vendors such as Pigeonly offer paid card, photo, and messaging options, but confirm which vendors and formats are accepted before you send anything.
Send non-legal personal mail to the Pigeonly processing address in Las Vegas and include Clarinda’s mailing code 1107. Non-legal mail sent directly to the IDOC facility will be returned to the sender.
Yes. Pigeonly processes 4x6 photos mailed through the U.S. Mail for Clarinda, with a limit of ten prints. If you prefer, Pigeonly also offers paid photo and card services.
Pigeonly opens and scans non-legal mail to create color digital copies for delivery to the facility. The originals are temporarily stored and then securely destroyed according to DOC policy.
Visiting someone at Clarinda starts with getting approved. Once that's done, you'll schedule both in-person and video visits through the Ameelio App.
Good news up front: Iowa DOC offers both in-person and video visits at no cost for approved friends and family. Once you're on the visitor list, you won't pay a per-visit fee to the facility.
Visiting someone at Clarinda Correctional Facility starts with paperwork—a printed Visitor Application that you sign and mail. There's no online option. Send your completed application to: Mount Pleasant Correctional Facility Attn: Central Records 1200 E. Washington St. Mount Pleasant, IA 52641
