How to Contact an Inmate at Clark County Detention Center (NV)
Getting in touch with someone at Clark County Detention Center (CCDC) is straightforward once you know the system. Here's what you need to know about phone calls, visits, money deposits, and mail.
Inmates at Clark County Detention Center cannot receive incoming calls. If you have an emergency and need to get an urgent message to someone, call CCDC at (702) 671-5700 and ask how to proceed.
CCDC uses ViaPath for inmate phone services. For setup help, call issues, or account questions, ViaPath customer service is available 24/7 at 1-877-650-4249. Published rates are $0.16 per minute for local, interstate, IntraLATA, InterLATA, and international calls (collect, debit, or prepaid). Adding money to a phone account costs $5.95 by telephone or $3.00 online.
Planning to visit? You'll need to register first. CCDC requires all visitors to register before scheduling any visits. You can register online (available 24 hours a day) or in person at Clark County Detention Center, 330 South Casino Center Blvd. In-person registration runs 8:00 a.m. to 10:30 p.m., seven days a week.
Need to send money? CCDC uses TouchPay for inmate trust accounts. You can deposit online, by phone at 1-866-232-1899, or with cash at the kiosk in the CCDC lobby. Deposits typically post within 24 hours, usually within about 15 minutes. For mail, address social (non-legal) letters to the inmate's name (with their inmate ID number), Clark County Detention Center, PO Box 43059, Las Vegas, NV 89116. All social mail is opened and screened for contraband. Use only white envelopes and white paper, and write in blue ink, black ink, or pencil.
Note: Phone rates, funding fees, registration hours, deposit timing, and mail rules can change. If something looks different than what's listed here, verify with CCDC or the vendor before relying on it.
Steps to Follow
- ✓ If it’s an emergency and you need to reach the facility, call CCDC at (702) 671-5700.
- ✓ For inmate phone system help, call ViaPath customer service at 1-877-650-4249 (available 24/7).
- ✓ Register as a visitor (online through the visitor portal or in person at CCDC) before you try to schedule a visit.
- ✓ Deposit money to the inmate’s trust account through TouchPay (online, by phone at 1-866-232-1899, or at the lobby cash kiosk).
- ✓ Send social mail to the CCDC mailing address and follow the white paper/envelope and ink rules so it is not rejected.
- Call ViaPath customer service if you need help. Reach them at 1-877-650-4249 any time, day or night.
- Plan for the published call rate. CCDC lists $0.16 per minute for local, interstate, IntraLATA, InterLATA, and international collect, debit, or prepaid calls.
- Choose how you will fund the account. The published fees include $5.95 for funding by telephone and $3.00 for funding by internet.
- Add funds early if timing matters. Deposits to an inmate’s account are typically posted within 24 hours, and usually within about 15 minutes.
- Register as a visitor. Use the online visitor registration portal or register in person at the Clark County Detention Center (330 South Casino Center Blvd).
- Use the right registration window. Online registration is available 24 hours a day, and in-person registration runs 8:00 a.m. to 10:30 p.m., seven days a week.
- Schedule your visit after you are registered. CCDC requires registration before scheduling, so confirm you are approved before you make plans to go.
Budgeting for phone contact? Confirm current rates and funding fees with ViaPath. CCDC lists $0.16 per minute for several call types, with funding fees of $5.95 by telephone and $3.00 by internet. These numbers can change.
Before heading over to register in person, double-check current hours. Posted policy says online registration is available 24 hours a day, and in-person registration runs 8:00 a.m. to 10:30 p.m. daily. All visitors must register before scheduling visits.
Adding money for something time-sensitive like phone credit? Confirm how quickly deposits are posting. The facility says TouchPay transactions post within 24 hours, usually within about 15 minutes. Processing time matters when you're trying to time a call.
Mail rules are enforced strictly, so check them before sending anything. CCDC requires white envelopes and white paper only. Writing must be in blue ink, black ink, or pencil. All social mail is opened and screened. Include the inmate's name and inmate ID number on the envelope.
- ✓ Clark County Detention Center (emergencies): (702) 671-5700
- ✓ ViaPath customer service (inmate phone system): 1-877-650-4249 (24/7)
- ✓ TouchPay deposits by phone: 1-866-232-1899
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