Understanding Phone Call Costs and How to Get Help at Clark County Detention Center
Phone calls are often the fastest way to stay connected, but costs and rules can be confusing. Here's how calling works at Clark County Detention Center (CCDC), what you'll pay, and who to contact when something goes wrong.
Inmates at Clark County Detention Center cannot receive incoming calls. You can't call the jail and ask to be connected to someone inside - all calls must be initiated from the inmate phone system.
Emergency contact: If an inmate needs to be contacted in the event of an emergency, call Clark County Detention Center at (702) 671-5700.
CCDC’s rates table lists the same per-minute cost across several call categories. Collect, debit, and prepaid calls are listed at $0.16 per minute for local calls, interstate calls, IntraLATA calls, InterLATA calls, and international calls.
- ✓ Account funding by telephone: $5.95 fee
- ✓ Account funding by internet: $3.00 fee
Having trouble with the inmate phone system? Contact ViaPath customer service at 1-877-650-4249. They handle questions about phone accounts, funding, and call issues - and they're available 24/7, which helps when problems come up outside business hours.
CCDC has TTY machines for people with hearing impairments. If you or your loved one needs hearing-access support, ask directly for TTY accommodations so the call can be handled in the right format.
CCDC offers telephone interpretation for non-English speakers. When calling the facility or working through phone-system questions, ask for interpretation so you can communicate clearly.
Budgeting Tips Practical Steps
- ✓ Budget around a $0.16 per-minute rate for collect, debit, and prepaid calls listed in CCDC’s rates table.
- ✓ If you’re adding money to a phone account, factor in the funding fee: $5.95 by telephone or $3.00 by internet.
- ✓ If you’re trying to stretch a balance, keep an eye on how long calls run - per-minute pricing adds up quickly.
- ✓ When you have account questions or a payment doesn’t look right, call ViaPath customer service (24/7) at 1-877-650-4249 for phone-system support.
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