How Clarke County Jail's Mail Scanning System Works (why personal mail goes to Atlanta)

Sending a letter to someone at Clarke County Jail? Here's what catches most people off guard: you don't mail it to Athens. Personal mail goes to a processing center in Atlanta, where it's opened, scanned, and delivered to the inmate electronically.

2 min read accgov.com
How Clarke County Jail's Mail Scanning System Works (why personal mail goes to Atlanta)

The jail switched to this system to stop drugs and contraband from coming in through the mail. Your letter gets opened and scanned at the Atlanta facility - the inmate never touches the original paper. Instead, they read it on electronic devices inside the jail.

Address your envelope to the JailATM processing center, not the jail in Athens. Use this exact format: JailATM.com – Clarke County Jail, Inmate Name / Inmate Number, 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309. Double-check the inmate's name and number. Get either one wrong, and your letter could be delayed or never matched to the right person.

After your letter is scanned, the inmate can view it for 14 days on the facility's devices. Once that window closes, they may lose access. If you're sharing time-sensitive information, consider using another approved channel.

How Clarke County Jail's Mail Scanning System Works (why personal mail goes to Atlanta)

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  • Legal mail - Mail it directly to: Clarke County Jail, Inmate Name/Inmate Number, 3015 Lexington Rd, Athens, GA 30605 (must be sent by a legally approved entity).
  • Money orders (for inmate accounts) - Mail it directly to: Attn: Business Office, Inmate Name/Inmate Number, Clarke County Jail, 3015 Lexington Rd, Athens, GA 30605.
  • Business/transactional documents - Mail official documents directly to: Attn: Business Office, Inmate Name/Inmate Number, Clarke County Jail, 3015 Lexington Rd, Athens, GA 30605.

Want to send money? The jail only accepts money orders by mail - no cash, no personal checks, no payroll checks. You can't drop a money order off in person either. Address it to the Business Office and include the inmate's name and inmate number to avoid delays.

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  • Sending bulk/mass mailings through JailATM - bulk mailings aren’t permitted and will be denied.
  • Using the wrong address for personal mail - personal letters should go to the JailATM.com – Clarke County Jail address in Atlanta (with the inmate name and inmate number).
  • Expecting the inmate to receive your original paper letter - personal mail is opened and scanned, then delivered electronically, which can affect how quickly they see it and what they can keep.

Not sure if your letter arrived? First, double-check that you addressed it correctly and included the right inmate name and number. When you call to follow up, have those details handy. For the most reliable answer, contact Clarke County Jail directly and ask about mail processing for your inmate.

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