Setting Up Video Visits at Clarke County Jail: Costs, Schedule, and JailATM basics
Trying to visit someone at Clarke County Jail? All visits happen online. Once you understand how JailATM works, what it costs, and when visits are available, scheduling becomes much easier.
Clarke County Jail handles all visitation through video calls on JailATM - there's no in-person visiting at the jail lobby. You'll connect from your own device and internet connection, so don't plan on showing up in person.
Video visits are billed two ways. A scheduled visit runs $3.75 for 15 minutes. Unscheduled visits cost $0.25 per minute, so the total depends on how long you stay connected.
Visits are available daily during three windows: 9:00–11:00 AM, 1:00–4:00 PM, and 6:00–9:00 PM. Evening slots fill up fast, so plan ahead if that's when you want to connect.
You'll need a JailATM.com account to schedule or join video visits. Set this up before your first visit - you don't want to be fumbling with login details when you're trying to connect.
JailATM also handles email for Clarke County Jail. Sending an email costs $0.50. People inside the jail pay the same rate, or they can send collect emails.
If your loved one was just booked, expect a waiting period. Clarke County Jail requires inmates to complete intake processing before they can have visitors, and that can take up to 24 hours from booking.
Note: Someone booked recently may not be visit-eligible yet - intake processing can take up to 24 hours.
The online inmate roster is a useful starting point, but it's not an official record and may contain errors. It updates every 15 minutes and includes a 24-hour booking delay - so recent arrests might not appear right away, and details can change as records are updated.
Tips Troubleshoot
- ✓ If the booking was recent, give intake time - an inmate may not be able to have visitors for up to 24 hours after booking.
- ✓ Don’t plan on an in-person visit at the jail lobby; Clarke County Jail’s public visits are handled via internet video through JailATM.
- ✓ Create your JailATM.com account ahead of time so you’re ready when a visit window opens.
- ✓ Use a reliable internet connection and test your device audio/video before the visit time.
- ✓ Keep your login details handy so you’re not troubleshooting at the start of your session.
Help tip: For account setup instructions or help with payment and technical issues, check JailATM.com or contact JailATM support directly.
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