Why Your Mail to Clarke County Jail Goes to Atlanta First (what gets scanned, viewing window, and bulk-mail rule)

If you send a letter to someone at Clarke County Jail and it gets routed through Atlanta, don't worry—that's normal. The jail uses a central mail processing system where personal mail is opened, scanned, and then delivered electronically to inmates.

2 min read accgov.com
Why Your Mail to Clarke County Jail Goes to Atlanta First (what gets scanned, viewing window, and bulk-mail rule)

Personal (non-legal) mail doesn't go straight to the jail. Instead, it's sent to a central processing facility where staff open and scan each piece. Your loved one then views the content digitally on a device at the facility - not as a physical letter handed to them in their housing unit. This can feel strange the first time you send something, but the process is standard for this jail.

For personal mail, use the JailATM address in Atlanta. Include the inmate's name and inmate number, formatted exactly like this: JailATM.com – Clarke County Jail, Inmate Name / Inmate Number, 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309. Your letter goes to the central processing facility, gets scanned, and is then available electronically to the inmate at Clarke County Jail.

After your mail is scanned, the inmate has 14 days to view it electronically on facility devices. If you're sending something time-sensitive, keep that window in mind. They'll need to check and read it before it expires.

Bulk-mail rule: Bulk mailings via JailATM.com are not permitted and will be denied.

Legal mail works differently. It must go directly to Clarke County Jail at 3015 Lexington Rd, Athens, GA 30605 - not through the Atlanta processing center. The sender also needs to be a legally approved entity.

Official, business, or transactional documents skip the central mail process too. These items - along with money orders - go directly to the jail's Business Office: Attn: Business Office, Inmate Name/Inmate Number, Clarke County Jail, 3015 Lexington Rd, Athens, GA 30605. Always include the inmate's name and number so staff can route or apply your item correctly.

Why Your Mail to Clarke County Jail Goes to Atlanta First (what gets scanned, viewing window, and bulk-mail rule)

Practical Tips

  • For personal letters/photos, address mail to: JailATM.com – Clarke County Jail, Inmate Name / Inmate Number, 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309
  • Remind your loved one to view scanned mail within the 14-day electronic viewing window.
  • Skip bulk mailings through JailATM.com - they aren’t permitted and will be denied.

Sending legal mail? Mail it directly to Clarke County Jail at 3015 Lexington Rd, Athens, GA 30605, and make sure it comes from a legally approved entity. For official documents, business correspondence, or money orders, send them to the Business Office at the same Lexington Rd address - mark it "Attn: Business Office" and include the inmate's name and number.

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