How Video Visits Work at Clay County Justice Center (onsite and remote)
Video visits at Clay County Justice Center run through a video visitation platform, with visits available every day. You can visit onsite at the jail or from a remote location—just confirm the setup and scheduling rules before making plans.
Clay County Justice Center uses a video visitation platform for scheduling visits. These aren't walk-in visits - you'll need to go through whatever system the platform requires to book your time.
Visits are available daily. That flexibility helps if you're juggling a work schedule, childcare, or travel - you're not limited to weekends.
You can do video visits onsite at the facility. Each housing unit has a video visiting station, so the person you're visiting can likely access video visits from where they're housed rather than being moved to a separate visitation room.
Remote video visits are also an option - you may be able to connect from home instead of traveling to the jail. How you connect depends on the platform the facility uses.
Don't assume the details are
Next Steps
- ✓ Call the facility information line at (812) 448-9051 ext. 131 between 8 a.m. and 4 p.m. and ask which video visitation platform is used and how scheduling works.
- ✓ Confirm whether you can schedule and complete a visit remotely, or whether some visits must be done using onsite video stations.
- ✓ Ask what you need to do before your first visit (registration steps, account requirements, and any identity checks).
- ✓ Confirm whether video visits cost money and, if they do, how payments are handled.
- ✓ Ask what appointment windows are available and how far in advance you can book.
When you call, write down the platform name and exact steps - especially whether you need an account, what it costs (if anything), and what scheduling windows are available. Having those notes handy makes it easier to help other family members join or take turns booking visits.
For onsite video visits, each housing unit has a video visiting station. If you're deciding whether to visit in person, ask practical questions: Where do you check in? Is there any privacy on your side of the visit? Are there rules about who can come with you?
Remote visits are allowed, but you'll need to figure out the
- ✓ Are visit lengths the same for onsite video visits and remote video visits?
- ✓ Do remote visits follow the same daily frequency as onsite visits, or are there separate limits?
- ✓ Where are the onsite video stations located from the visitor’s point of view (and what should you expect for check-in)?
- ✓ If you’re visiting remotely, do you need an account - and do you need to be approved before you can schedule?
- ✓ What happens if a remote connection drops: can the visit be restarted, or do you lose the session?
Troubleshooting Checklist
- ✓ Confirm the video visitation platform name.
- ✓ Ask whether you need to create an account before you can schedule or join.
- ✓ Confirm any costs and how payments (if any) are made.
- ✓ Verify technical requirements for remote visits (camera/microphone needs, browser vs. app).
- ✓ Confirm your appointment time and whether there’s an arrival or log-in window.
- ✓ Double-check whether your visit is scheduled as an onsite session or a remote session.
- ✓ If something changes, call (812) 448-9051 ext. 131 between 8 a.m. and 4 p.m. to verify what to do next.
Tip: Call (812) 448-9051 ext. 131 between 8 a.m. and 4 p.m. to verify the current process before your scheduled visit - especially if you're trying remote video for the first time.
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