Penmate Inmate Support Guides
add-or-cancel-visit-clayton-county-ci

How to Add or Cancel Visitors After You've Scheduled a Visit at Clayton County CI

Already scheduled a visit at Clayton County CI but plans changed? You can usually fix it online. Here's how to add someone to your visit or cancel it using the official Georgia DOC tools.

• 2 min read • gdc.georgia.gov
How to Add or Cancel Visitors After You've Scheduled a Visit at Clayton County CI

You don't have to start over if something changes after you've scheduled a visit. The Georgia DOC visitation page has two built-in options:

Reminder: To change an existing appointment (add visitors or cancel), use the “Add Visitor” or “Cancel my visit” options on the Georgia DOC visitation page.

How to Add or Cancel Visitors After You've Scheduled a Visit at Clayton County CI
  1. Start from the Georgia DOC visitation page - This is the same place you use to request a scheduled visit through the Visitation Request Form, and it’s also where the “Add Visitor” and “Cancel my visit” options are listed.
  2. Find your scheduled visitation in the tool - Use the site’s scheduled-visit lookup so you’re working on the correct appointment.
  3. Add someone if you need to - Choose “Add Visitor” to find your scheduled visitation and add additional visitors to that scheduled visit.
  4. Cancel if you can’t attend - Choose “Cancel my visit” to find and cancel your scheduled visitation.

Tip: Before you start, have the details you used when you scheduled the visit (like the offender’s GDC ID and the requestor’s information) so you can pull up the right appointment quickly.

Timing matters - especially for last-minute changes. For weekend visits at Clayton County CI, the cutoff is 5:00 PM on Wednesday of that week. For state holidays, it's 5:00 PM three days before the holiday. Don't wait until the last minute if you need to add visitors or adjust plans around a holiday weekend.

Heads up: If you’re close to the cutoff (Wednesday at 5:00 PM for weekends, or 5:00 PM three days before a state holiday), check your scheduled-visit tool right away - waiting can cost you the slot.

Can't find your appointment online or stuck mid-change? Head back to the official Georgia DOC visitation page where the Visitation Request Form and scheduling tools live. If you still need help, check the Georgia DOC friends-and-family resources to find contact information for Clayton County CI.

Find an Inmate at Clayton County CI

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Clayton County CI

clayton-ci-visitation-approval-and-scheduling-checklist

How to Get Approved and Schedule a Visit with Someone at Clayton County Correctional Institution

Visits at Clayton County Correctional Institution go through the Georgia Department of Corrections (GDC). Get your approval form done first and pay attention to the cutoffs - that's how you avoid the last-minute surprises that derail visits.

inside-clayton-county-ci-overview

Inside Clayton County Correctional Institution: What Families Should Know

If your loved one is at Clayton County Correctional Institution, knowing how the facility works can help you navigate what comes next. Here's a straightforward overview of the basics.

phone-calls-clayton-county-ci-securus

Phone Calls from Clayton County CI: Costs, Rules, and How to Accept Calls

Phone calls are often the easiest way to stay in touch - but they're also the quickest thing to get blocked if the setup isn't right. Here's how calling through Securus works at Clayton County CI, including costs, rules that can end a call, and what you can do to make sure calls actually go through.