Phone Calls from Clayton County CI: Costs, Rules, and How to Accept Calls
Phone calls are often the easiest way to stay in touch—but they're also the quickest thing to get blocked if the setup isn't right. Here's how calling through Securus works at Clayton County CI, including costs, rules that can end a call, and what you can do to make sure calls actually go through.
Clayton County CI uses Securus for phone service. To accept calls, you can set up either a pre-paid collect account or a direct bill account with Securus through the Securus website, or by calling 1-800-844-6591.
Calls are billed by the minute at $0.06 per minute. A full 25-minute call runs $1.50. Quick math: multiply $0.06 by however many minutes you expect to talk for a rough estimate of each call.
Note: Calls may be monitored and recorded. Assume anything said on the phone could be listened to later.
Calls max out at 25 minutes. Be ready to talk when you pick up - the timer starts regardless of when you answer, and the call cuts off once 25 minutes is reached.
- ✓ Call forwarding is not permitted
- ✓ Three-way calling is not permitted
Not every phone number can receive calls. Outgoing calls are restricted to numbers on the offender's Call Allow List. If you're not getting calls, check whether your number is on that approved list first.
Your loved one can also pay for calls directly. Offenders can transfer money from their trust account to a Securus debit calling account in $1 increments - useful if you haven't set up billing on your end yet.
Deposits to a Securus pre-paid collect account are capped at $200.00 each. Need to add more? You'll have to split it into multiple deposits.
- ✓ Plan around the 25-minute maximum - calls will cut off when the limit is reached.
- ✓ Estimate your budget using the $0.06/min rate (a full 25-minute call comes out to $1.50).
- ✓ Make sure the number you want called is on the offender’s Call Allow List.
- ✓ Set up your Securus account through the Securus website or by calling 1-800-844-6591 so calls can bill correctly.
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