
Quick Navigation
How to contact an inmate at Cleburne County Jail
This comprehensive guide will walk you through how to connect with an inmate at Cleburne County Jail. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Cleburne County Jail start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Cleburne County Jail.
Sending Photos and Postcards

A great way to send love and support to a loved one at Cleburne County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Cleburne County Jail.
Frequently asked questions about Cleburne County Jail
-
How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Cleburne County Jail.
-
How much does it cost to send a message to Cleburne County Jail?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
-
What services can I use to contact an inmate at Cleburne County Jail?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Cleburne County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Cleburne County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
-
What is the mailing address of Cleburne County Jail?
Mailing address:
Cleburne County Jail
140 Lambert Dr
Heflin, AL 36264
Business hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
-
What are the visiting hours at Cleburne County Jail?
Visiting hours at Cleburne County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
-
What items are prohibited when sending mail to Cleburne County Jail?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Cleburne County Jail for their specific mail policies.
-
How do I send money to an inmate at Cleburne County Jail?
You can send money to an inmate at Cleburne County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
-
Can I schedule a video visit with an inmate at Cleburne County Jail?
Many facilities now offer video visitation as an alternative to in-person visits. At Cleburne County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
-
What identification do I need to visit an inmate at Cleburne County Jail?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Cleburne County Jail for specific ID requirements and visitor approval procedures.
-
How can I find out an inmate's release date?
To find an inmate's release date at Cleburne County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Cleburne County Jail140 Lambert Dr
Heflin, AL 36264
Official Website

About Cleburne County Jail
Nestled in the heart of Heflin, Alabama, this county correctional facility serves as a cornerstone of public safety while maintaining strong connections to community-based support systems throughout the region. The Cleburne County Jail operates within Alabama's broader correctional framework, providing secure housing for individuals awaiting trial and those serving shorter sentences, while emphasizing the importance of maintaining family connections and preparing residents for successful community reintegration.
Community partnerships typically form the backbone of the facility's approach to resident services, with local organizations often collaborating to provide educational opportunities, substance abuse counseling, and job readiness training. The AL correctional facility may offer programs designed to address underlying issues that contribute to criminal behavior, including mental health support and life skills development. These initiatives generally reflect the facility's commitment to evidence-based practices that have shown effectiveness in reducing recidivism rates across similar county jail systems throughout the South.
Staff members often work closely with community resources to ensure residents have access to continuing education, vocational training, and support services that extend beyond their time in custody. The facility's location in Heflin allows for meaningful connections with local employers, educational institutions, and faith-based organizations that may provide ongoing support during the transition process. This collaborative approach typically emphasizes rehabilitation alongside accountability, recognizing that successful reentry programs benefit both individual residents and the broader Cleburne County community.
Programs & Services
Cognitive behavioral therapy forms the cornerstone of rehabilitation efforts, helping residents develop essential coping strategies and decision-making skills. This therapeutic approach typically addresses underlying behavioral patterns that may have contributed to legal difficulties. The facility often emphasizes personal accountability while providing residents with practical tools for managing stress, anger, and interpersonal relationships.
Educational initiatives may deliver foundational academic instruction alongside civic education components that help residents better understand their roles as community members. These programs often include basic literacy development, GED preparation, and courses focused on understanding legal rights and responsibilities. In addition to this academic foundation, vocational training opportunities typically prepare residents for employment upon release, covering essential workplace skills and professional development.
Support services often includes work release programs that allow eligible residents to maintain employment while serving their sentences, creating stability for families and reducing recidivism risks. Faith-based programs may provide spiritual guidance and community connections for those seeking this type of support. The facility typically maintains connections with community resource organizations to help residents access housing assistance, job placement services, and ongoing counseling support as they transition back into the community.
Daily Life & Visitation

Structure now governs every aspect of life, with residents following regularly scheduled routines that begin early each morning and continue through evening hours. The daily framework typically includes designated times for meals, recreation, programming, and rest periods, creating predictable patterns that many residents find helpful for maintaining stability. This consistent schedule generally rotates around essential activities, with staff coordinating movements between different areas of the facility throughout the day.
Living accommodations at the facility usually consist of shared housing units where residents are assigned beds and basic storage space for approved personal items. Meals are typically served in common dining areas at scheduled times, with residents receiving nutritionally planned food service that meets standard dietary requirements. The commissary system generally allows residents to purchase additional approved items using funds from their accounts, providing access to snacks, hygiene products, and other permitted personal supplies.
In addition to this basic structure, the facility may offer various recreational activities and programming opportunities that deliver additional routine to residents' days. Exercise periods and recreational time typically provide outlets for physical activity, while work assignments within the facility often give residents opportunities to contribute to daily operations. Despite this structured environment, residents usually maintain connections with family and friends through scheduled visitation periods and telephone access, helping preserve important relationships during their time at the facility. Programming schedules may include educational opportunities, life skills sessions, or other activities designed to support residents' personal development.
Ready to Connect?
Start communicating with your loved one today
Search for an Inmate