How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Cleburne County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Cleburne County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Cleburne County Jail.

Frequently asked questions about Cleburne County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Cleburne County Jail.

2. How much does it cost to send a message to Cleburne County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Cleburne County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Cleburne County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Cleburne County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Cleburne County Jail?

   Mailing address:

   Cleburne County Jail
   140 Lambert Dr
   Heflin, AL 36264
   

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Cleburne County Jail?

   Visiting hours at Cleburne County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Cleburne County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Cleburne County Jail for their specific mail policies.

7. How do I send money to an inmate at Cleburne County Jail?

   You can send money to an inmate at Cleburne County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Cleburne County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Cleburne County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Cleburne County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Cleburne County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Cleburne County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Cognitive behavioral therapy forms the cornerstone of rehabilitation efforts, helping residents develop essential coping strategies and decision-making skills. This therapeutic approach typically addresses underlying behavioral patterns that may have contributed to legal difficulties. The facility often emphasizes personal accountability while providing residents with practical tools for managing stress, anger, and interpersonal relationships.

Educational initiatives may deliver foundational academic instruction alongside civic education components that help residents better understand their roles as community members. These programs often include basic literacy development, GED preparation, and courses focused on understanding legal rights and responsibilities. In addition to this academic foundation, vocational training opportunities typically prepare residents for employment upon release, covering essential workplace skills and professional development.

Support services often includes work release programs that allow eligible residents to maintain employment while serving their sentences, creating stability for families and reducing recidivism risks. Faith-based programs may provide spiritual guidance and community connections for those seeking this type of support. The facility typically maintains connections with community resource organizations to help residents access housing assistance, job placement services, and ongoing counseling support as they transition back into the community.

Daily Life & Visitation

Structure now governs every aspect of life, with residents following regularly scheduled routines that begin early each morning and continue through evening hours. The daily framework typically includes designated times for meals, recreation, programming, and rest periods, creating predictable patterns that many residents find helpful for maintaining stability. This consistent schedule generally rotates around essential activities, with staff coordinating movements between different areas of the facility throughout the day.

Living accommodations at the facility usually consist of shared housing units where residents are assigned beds and basic storage space for approved personal items. Meals are typically served in common dining areas at scheduled times, with residents receiving nutritionally planned food service that meets standard dietary requirements. The commissary system generally allows residents to purchase additional approved items using funds from their accounts, providing access to snacks, hygiene products, and other permitted personal supplies.

In addition to this basic structure, the facility may offer various recreational activities and programming opportunities that deliver additional routine to residents' days. Exercise periods and recreational time typically provide outlets for physical activity, while work assignments within the facility often give residents opportunities to contribute to daily operations. Despite this structured environment, residents usually maintain connections with family and friends through scheduled visitation periods and telephone access, helping preserve important relationships during their time at the facility. Programming schedules may include educational opportunities, life skills sessions, or other activities designed to support residents' personal development.