Clements (BC), TX

Visiting at Clements (BC) starts online. Each visitor must set up their own TDCJ visitation account. TDCJ staff can't create it for you, and the email address you use can't be changed later. When you schedule, you'll see multiple visit types: regular in-person, contact, and a Video/Tablet option. Note that the Video/Tablet option in the TDCJ scheduler is different from the Securus Video program. If a contact visit is approved, only limited physical contact is allowed under TDCJ rules, such as a brief embrace and kiss at the beginning and end, plus restricted handholding in certain situations. Remote Video Visits are live, kiosk-based sessions scheduled through the vendor site. At some units, these may be available once per month for up to 60 minutes on top of your in-person visits. Availability can vary, and the scheduler may hide dates if the inmate already has a visit that week.

Communication and visits at Clements Unit start with the online visitation scheduler. You must create your own visitor account. TDCJ staff can't create it for you, and the email tied to your account can't be changed after registration. During setup, watch for an email with a 7-digit validation code. You'll need it to complete registration. If you forget your scheduler password, use the Forgot Password/Reset link, enter your registered email, and follow the reset steps sent to you. The scheduler lists several visit types, including a Video/Tablet option that is not the same as the Securus Video program. More broadly, Texas units may offer phones, video visits, electronic messaging, and inmate tablets, but options and vendors vary by unit.

Sending money to an inmate at Clements (BC) requires using an approved method, and you must be an approved sender. Deposits can be made with money orders or cashier's checks, ACH, or through approved vendors such as ACE, eCommDirect (Texas.gov), JPay, and TouchPay (options vary by vendor). Only people on the inmate's Approved Visitation List or Inmate Telephone List can deposit funds, so confirm you're approved before trying to send money. Plan ahead for holds: single trust-fund transactions of $500.00 or more, along with certain checks (including insurance, payroll, and estate checks), are held for 14 days before the inmate can access the funds. Trust Fund staff can confirm receipt but won't provide balances or transaction details to anyone except the inmate.