How to Send Mail to Someone at Clements After the Digital Mail Switch (September 2023)
Mailing someone at the Clements Unit? The biggest change is where you send the envelope. Since September 6, 2023, personal mail goes through TDCJ's digital mail processing center and gets delivered electronically.
On September 6, 2023, TDCJ switched all units to a digital mail platform. Personal mail for someone at Clements no longer goes directly to the unit - it's sent to a centralized processing center first.
Address your envelope exactly like this: Texas Department of Criminal Justice, the inmate's full first and last name plus their TDCJ number, then PO Box 660400, Dallas, TX 75266-0400. The name and TDCJ number connect your letter to the right person - don't leave either one off.
Once your envelope arrives, it's handled at the digital mail processing center - not opened at Clements. Staff sort and scan incoming mail, then upload it to the inmate's secure tablet. That's the core of the September 6, 2023 change: your loved one receives a digital copy, even though you mailed a physical letter.
Note: Because mail is reviewed as part of the processing and scanning workflow, content can be withheld if it includes contraband or other disallowed material.
Want something faster? TDCJ also allows e-messages through JPay. You'll need to create an account at www.jpay.com to get started.
- ✓ Purchase electronic stamps on JPay - they’re required to send e-messages.
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