Visitation at Clements (BC), TX.

How to visit, scheduling, dress code, and visitor requirements

Overview

Visiting at Clements (BC) starts online. Each visitor must set up their own TDCJ visitation account. TDCJ staff can't create it for you, and the email address you use can't be changed later. When you schedule, you'll see multiple visit types: regular in-person, contact, and a Video/Tablet option. Note that the Video/Tablet option in the TDCJ scheduler is different from the Securus Video program. If a contact visit is approved, only limited physical contact is allowed under TDCJ rules, such as a brief embrace and kiss at the beginning and end, plus restricted handholding in certain situations. Remote Video Visits are live, kiosk-based sessions scheduled through the vendor site. At some units, these may be available once per month for up to 60 minutes on top of your in-person visits. Availability can vary, and the scheduler may hide dates if the inmate already has a visit that week.

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Quick Facts

  • Visitors must create their own online visitation accounts; TDCJ staff cannot create visitor accounts and the email address cannot be changed.
  • The TDCJ visitation scheduler lists four visit types including Video/Tablet, and the Video/Tablet option is not the same as the Securus Video program.
  • During contact visits some physical contact is allowed; embracing and kissing are permitted once at the start and once at the end, and limited handholding is allowed under specified conditions.
  • Remote Video Visits are live kiosk-based video visits scheduled through the vendor website and may occur once per month for up to 60 minutes in addition to contact or general visits.

Visitation Guides

How to Set Up Your TDCJ Online Visitation Account (Step-by-Step)

Setting up your TDCJ Online Visitation Scheduler account is straightforward, as long as you enter your info in the format the system expects. Follow the steps below to create your account, confirm your email, and request approval to visit the person you want to see.

Visitation

How to Visit Facility

Visiting someone in TDCJ takes a little prep, but you can avoid most surprises by confirming eligibility, checking for cancellations, and showing up with the right account and ID.

Common Questions

Do I need to create an online account to visit someone at Clements Unit?

Yes. Each visitor must create their own TDCJ online visitation account. Staff can't create it for you. You'll verify your email during setup, and that email can't be changed later.

What visit types can I schedule for an inmate at Clements Unit?

The TDCJ scheduler shows multiple visit types, including regular in-person, contact, and a Video/Tablet option. The Video/Tablet option in the scheduler is separate from the Securus Video program.

Can I schedule a remote kiosk video visit in addition to an in-person visit at Clements?

In some cases, yes. Remote kiosk video visits are live sessions scheduled through the vendor site. At some units, they may be allowed once per month for up to 60 minutes on top of a contact or general in-person visit. Availability depends on unit operations and inmate privileges.

Other Guides for Clements (BC), TX

Before You Drive to the Unit: A TDCJ Pre-Visit Checklist

A long drive to a TDCJ unit is stressful enough without getting turned away at the gate. This checklist covers the things that most often derail a visit: unit assignment, approval status, schedule changes, the online scheduler, and what you can (and cannot) bring through the gate.

Phone & Messaging

How to Contact an Inmate at Facility

If you're trying to communicate with someone at a TDCJ unit, most "contact" starts with getting your visitation set up correctly. A few account rules can trip people up, so knowing them ahead of time saves a lot of frustration.

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