How to Visit Cleveland County Detention, NC (NC)
Visiting someone at Cleveland County's detention facilities is straightforward once you know which building they're in and match the visitation day to their last name.
Cleveland County's Detention Division runs two facilities in Shelby: the Cleveland County Detention Center at 407 McBrayer Street and the Law Enforcement Detention Center at 100 Justice Place. Both are staffed around the clock, so you can call anytime to confirm details before making the trip.
The detention center webpage is a good starting point for planning your visit. You'll find a button for inmate contact information and a separate option for adding money to an inmate account. Taking care of these tasks online saves time at the front desk.
Note: The available information doesn't cover visitor ID requirements, dress code, what you can bring, or whether you need to register ahead of time. Call to verify these details before you go.
- Match the inmate’s last name to the correct day: Wednesday visits are for last names A–M, and Friday visits are for last names N–Z.
- Plan around the visitation window: Visitation runs from 1:00 pm to 3:45 pm.
- Confirm which facility you should go to: Cleveland County has two detention locations (407 McBrayer Street and 100 Justice Place), so make sure you have the right building for the person you’re visiting.
- ✓ Use the detention center webpage and select the option for inmate contact information.
- ✓ Use the same webpage to find the instructions for adding money to an inmate account.
- ✓ Have the inmate’s details ready so you can pull up the correct contact or account information.
- ✓ Double-check the address for the facility you’re going to: 407 McBrayer Street (Cleveland County Detention Center) or 100 Justice Place (Law Enforcement Detention Center), both in Shelby.
- ✓ Confirm the inmate’s location so you do not arrive at the wrong building.
- ✓ If you need help confirming details, remember both facilities are staffed 24/7, so there should be coverage when you reach out for basic guidance.
What to Verify
- ✓ The schedule for your visit day is still Wednesday (A–M) or Friday (N–Z).
- ✓ The visitation window is still 1:00 pm to 3:45 pm for the day you plan to go.
- ✓ The schedule applies to the specific inmate you’re visiting (last-name groupings matter).
- ✓ Which facility is handling your visitation: Cleveland County Detention Center (407 McBrayer Street) or the Law Enforcement Detention Center (100 Justice Place), both in Shelby.
- ✓ The current inmate contact information using the detention center webpage’s button.
- ✓ The current instructions for adding money to an inmate account using the webpage option provided.
- ✓ What ID is required for entry.
- ✓ Dress code expectations.
- ✓ What you can bring in (and what must stay in your car).
- ✓ Whether you need to register in advance or schedule the visit.
- ✓ Whether visits are in-person, remote, or a mix.
- ✓ Any fees tied to deposits or other services.
Find an Inmate at Cleveland County Detention, NC
Search for a loved one and send messages and photos in minutes.
