How to deposit funds, commissary, and payment options
To send money to someone at Cleveland County Detention, visit the facility's online inmate/contact pages and click the button for the jail's specific instructions and approved deposit links. The sheriff's office warns that law enforcement never collects money or asks for payment to handle legal matters. Rely on the official website directions instead of any unsolicited payment request. In North Carolina, deposits are commonly handled through third-party vendors using online or mobile portals, phone payments, walk-in or kiosk options, or mailed money orders. Use the method listed in the facility's instructions. When you deposit funds, use the inmate's exact booked name and ID, follow the vendor's form or mail-slip rules, and expect money to go into a trust or commissary account. Any remaining balance gets returned at release or transfer.
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Visit the Cleveland County Detention website and click the button on the inmate/contact page for deposit instructions and approved links. Options typically include online or app payments, phone deposits, walk-in kiosks, or mailed money orders. Follow the steps shown on the facility page.
No. The sheriff’s site states that law enforcement never collects money or asks for payment to handle legal matters. Use only the official deposit instructions on the detention site.
You'll need the inmate's full booked name and inmate or account number exactly as listed. Follow the vendor's deposit-form or mail-slip instructions. If you mail a money order, include the required deposit slip and avoid extra enclosures like letters or photos.
Need to reach someone at Cleveland County Detention? Start with the right phone number. Emergency and non-emergency calls go through different lines, so knowing which to use saves time.
Looking for someone at Cleveland County Detention and need to put money on their account? You'll use two county resources: the online inmate inquiry to find their record, and the Detention Center page for deposit options. Here's how to get through both without hitting roadblocks.
Looking to confirm where someone is booked and put money on their account? Cleveland County's site has two separate starting points: an online inmate inquiry (the jail roster) and the Detention page's
