How to visit, scheduling, dress code, and visitor requirements
Cleveland County Detention offers inmate visitation at two locations in Shelby: 100 Justice Place and 407 McBrayer Street. Visiting days and times are assigned by last name—there's no single schedule that applies to everyone. Check the posted schedule for your location before making the trip. Both sites are operated by the Cleveland County Sheriff's Office and staffed 24/7. Before attending an in-person visit, you'll need to be on the incarcerated person's approved visitor list and follow the facility's visitor application and ID requirements. Visit types and eligibility (in-person contact, non-contact, or video) can vary by housing status and security classification, so confirm what's allowed when you verify the schedule.
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Visiting at Cleveland County Detention requires a bit of planning — visitation happens at two different Shelby locations, and the day you can visit depends on the inmate's last name. Here are the addresses, published hours, and how the Wednesday/Friday schedule works.
Visitation is held at two Cleveland County Detention locations in Shelby: 100 Justice Place and 407 McBrayer Street.
Visiting days and times are assigned based on last name. The available sources don’t list the exact day/time assignments, so check the facility’s visitation page or contact the detention office for the specific schedule.
Yes. You will generally need to be on the incarcerated person’s approved visitor list and complete any required visitor application before attending in-person visits, following the facility’s form and ID instructions.
Looking to confirm where someone is booked and put money on their account? Cleveland County's site has two separate starting points: an online inmate inquiry (the jail roster) and the Detention page's
Getting answers from the Cleveland County Sheriff's Office is faster when you know which division to contact. The office handles law enforcement, detention, and communications—with different teams managing different types of calls and questions.
Got a call, text, or message demanding money because your loved one is supposedly in jail? Stop. Verify before you do anything else. Cleveland County is clear on this: real law enforcement never demands payment for legal matters—and there are specific places to report these scams.
