How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Cleveland County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Cleveland County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Cleveland County Jail.

Frequently asked questions about Cleveland County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Cleveland County Jail.

2. How much does it cost to send a message to Cleveland County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Cleveland County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Cleveland County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Cleveland County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Cleveland County Jail?

   Mailing address:

   Cleveland County Jail
   2550 W Franklin Rd
   Norman, OK 73069
   Phone: (405) 701-7700

   Business hours:

   • Monday: 8:00 AM – 8:00 PM
   • Tuesday: 8:00 AM – 8:00 PM
   • Wednesday: 8:00 AM – 8:00 PM
   • Thursday: 8:00 AM – 8:00 PM
   • Friday: 8:00 AM – 8:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Cleveland County Jail?

   Visiting hours at Cleveland County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (405) 701-7700 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Cleveland County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Cleveland County Jail for their specific mail policies.

7. How do I send money to an inmate at Cleveland County Jail?

   You can send money to an inmate at Cleveland County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Cleveland County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Cleveland County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Cleveland County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Cleveland County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Cleveland County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Cleveland County Detention Center features an inmate sewing program that provides valuable vocational training opportunities for individuals in custody. This hands-on program allows participants to develop practical skills while contributing meaningful work during their incarceration. The facility operates under core values of integrity, transparency, relationships, humility, and innovation, which typically guide the development and implementation of various rehabilitative services throughout the detention center.

Educational and vocational programs at the facility may include GED preparation classes, basic literacy instruction, and job readiness training designed to prepare individuals for successful reintegration into the community. Counseling services often encompass substance abuse treatment, mental health support, and behavioral intervention programs that address underlying issues contributing to criminal behavior. The detention center may also offer religious services, life skills workshops, and anger management classes to support personal development and positive behavioral changes.

Support services typically available to inmates may include medical and mental health care, legal assistance coordination, and family visitation programs that help maintain important community connections. The facility often provides access to library resources, recreational activities, and structured daily programming that promotes a safe and productive environment. Work assignments within the facility may offer additional opportunities for skill development and responsibility, while pre-release planning services often help individuals prepare for their transition back to the community with housing, employment, and treatment referrals.

Daily Life & Visitation

The Cleveland County Detention Center at 2550 West Franklin Road in Norman operates as a modern correctional facility where inmates may participate in structured programs like the sewing initiative highlighted on their website. This facility, overseen by detention officers who uphold values of integrity and transparency, typically maintains daily schedules that balance security requirements with opportunities for personal development and skill-building activities.

Inmates at the Cleveland County facility generally follow structured daily routines that may include meals at designated times, recreational periods, and participation in available programs. The detention center's emphasis on professional staff training and modern facilities suggests that daily operations likely include regular cell inspections, scheduled movement times, and supervised activities. Communication with family members typically occurs through controlled phone access and scheduled visitation periods, though specific visiting hours and policies would need to be confirmed directly with the facility at 405-701-7700.

The facility's commitment to community safety and inmate welfare, as reflected in their stated values of relationships and innovation, often translates into daily programming that may include educational opportunities, work assignments, and counseling services. Like most Oklahoma detention facilities, inmates can expect structured meal times, designated recreation periods, and access to basic medical care as part of their daily routine. Those seeking specific information about visitation schedules, commissary access, or program availability should contact the detention center directly, as policies may vary and are subject to change based on security needs and facility operations.