Cleveland Unit, TX

To visit at Cleveland Unit, schedule through the TDCJ Online Visitation Scheduler. You'll need to create your own account—staff can't do it for you—and finish registration using the email link and 7-digit validation code. Pick an email address you plan to keep: once it's registered, it can't be deleted or changed. Adding an inmate to your profile requires an 8-digit TDCJ or SID number. After you submit a relationship request, it goes to the inmate's unit for staff verification. You'll see it under

Remote video visitation at Cleveland Unit goes through Securus. Each session lasts 60 minutes, costs $10, and you're limited to one remote video visit per month. Schedule through the Securus website. For phone calls, register your telephone number online and include the inmate's TDCJ ID during registration. Phones operate from 5:00 a.m. to 12:00 a.m., calls are capped at 30 minutes, and non-attorney calls may be monitored or recorded. The name on your driver license or state ID must match your phone listing or bill, and you'll need to confirm you're the phone owner and at least 18. Messaging and tablet services vary by unit.

Personal mail for someone at Cleveland Unit goes through TDCJ's Digital Processing Center—not directly to the prison. Address your letter with the inmate's full name and TDCJ number and mail it to PO Box 660400, Dallas, TX 75266-0400. Most personal correspondence is routed to a central processor where accepted pages are screened, scanned, and delivered electronically to the inmate's secure device or tablet. Legal and privileged mail, along with books and publications from verified publishers, may bypass this process and go directly to the unit. Include your return address, follow standard paper-size and page limits, and don't send cash, loose stamps, food, or other prohibited items.

Money deposits for Cleveland Unit inmates are limited to approved senders—you must be on the inmate's Approved Visitor List or Inmate Telephone List (effective Sept. 1, 2020). To mail a trust fund deposit, send a money order or cashier's check (no cash or personal checks) to: Inmate Trust Fund, PO Box 60, Huntsville, TX 77342-0060. You can get deposit slips from the offender to include with mailed deposits. Cash and personal checks aren't accepted and will be returned. For other options, use approved online vendors or facility kiosks—just confirm you're an approved sender first. Don't mail money to the facility street address or include personal letters with payments.