How to visit, scheduling, dress code, and visitor requirements
To visit at Cleveland Unit, schedule through the TDCJ Online Visitation Scheduler. You'll need to create your own account—staff can't do it for you—and finish registration using the email link and 7-digit validation code. Pick an email address you plan to keep: once it's registered, it can't be deleted or changed. Adding an inmate to your profile requires an 8-digit TDCJ or SID number. After you submit a relationship request, it goes to the inmate's unit for staff verification. You'll see it under
Search for a loved one and send messages and photos in minutes.
Getting on (or off) an inmate's Visitors List in Texas comes down to three things: the 10-name limit, how often changes are allowed, and who has to request them. Here's how it works—and what to do if you hit a snag.
Create the scheduler account yourself; unit staff can’t create it for you. After you register, complete setup using the email link and the 7-digit validation code sent to your email address.
Your request shows as
If the Schedule Visit button is blank or says
Yes. If you're removed from an inmate's Visitors List, you can appeal in writing to the Director's Review Committee (DRC), PO Box 99, Huntsville, TX 77342, within 14 days of the removal notice.
Since September 1, 2020, only certain people can deposit money: the sender must be on the inmate's approved visitor list or the Inmate Telephone List. Not on one of those lists? The deposit gets blocked—even if the amount, payment type, and address are all correct. Before sending anything, confirm the person making the deposit is an approved sender.
Getting calls from someone in TDCJ starts with enrolling your phone number. Have the inmate's TDCJ ID number ready, and make sure the phone line is actually in your name.
Setting up your TDCJ Online Visitation Scheduler account is the first step toward booking a visit. Here's the exact process: register with your email, verify it, complete the required questionnaire, add the inmate using their 8-digit number, and request approval. Once approved, you can start scheduling.
