How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Cloud County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Cloud County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Cloud County Jail.

Frequently asked questions about Cloud County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Cloud County Jail.

2. How much does it cost to send a message to Cloud County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Cloud County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Cloud County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Cloud County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Cloud County Jail?

   Mailing address:

   Cloud County Jail
   2090 Fort Kearney Rd
   Concordia, KS 66901
   Phone: (785) 243-8164

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Cloud County Jail?

   Visiting hours at Cloud County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (785) 243-8164 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Cloud County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Cloud County Jail for their specific mail policies.

7. How do I send money to an inmate at Cloud County Jail?

   You can send money to an inmate at Cloud County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Cloud County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Cloud County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Cloud County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Cloud County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Cloud County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support for individuals in custody at Cloud County Jail typically centers around addressing the underlying factors that contribute to criminal behavior. The facility's approach emphasizes personal development and skill-building through various programs designed to help the population prepare for successful community reintegration. These services often focus on breaking cycles of recidivism by providing practical tools and resources that address both immediate needs and long-term goals.

Educational programs may supply basic literacy instruction and GED preparation to help participants complete their high school equivalency. These services often include computer literacy training and life skills courses that cover topics such as financial management and job readiness. Additionally, vocational training opportunities typically provide hands-on experience in trades that offer employment prospects upon release, helping the population develop marketable skills for sustainable careers.

Work release programs often serve as a bridge between incarceration and community reintegration, allowing eligible participants to maintain employment while completing their sentences. The facility may supply substance abuse treatment services that address addiction issues through counseling and educational components. Additionally, specialized therapeutic programs such as sex offender treatment typically provide intensive intervention for participants who require specific behavioral modification support, helping them develop coping strategies and accountability measures for successful community reentry.

Daily Life & Visitation

Structured schedules and clear protocols shape every aspect of the experience for the population at Cloud County Jail. At present, daily routines typically begin with morning counts and meal service, followed by actively managed periods for housing unit cleaning, personal hygiene, and scheduled activities. The facility generally operates on a structured timeline that balances security requirements with opportunities for programming and personal time.

Housing arrangements typically consist of shared cells or dormitory-style units, where the population may have access to basic amenities including bedding, personal storage space, and common areas for television viewing. Additionally, meals are usually served at designated times in dining areas or delivered to housing units, depending on the facility's current operational procedures. The population generally has access to commissary services for personal items and snacks, while personal property is typically limited to approved items and stored according to facility guidelines.

Programming schedules supply structure through various activities that may include educational opportunities, religious services, and recreational periods. While indoor recreation is usually available, outdoor exercise time may be provided when weather and security conditions permit. The population typically has access to communication options such as telephone calls and video visitation, though these services generally operate within scheduled timeframes and established guidelines. Work assignments within the facility often include kitchen duties, cleaning responsibilities, and maintenance tasks that help maintain daily operations while providing the population with structured activities.