How to Contact an Inmate at Central New Mexico Correctional Facility (NM)
Need to reach someone at Central New Mexico Correctional Facility? The New Mexico Corrections Department (NMCD) Family Constituent Services office is a good starting point. Here's how to get in touch and what information you'll need.
For questions and assistance, you can email NMCD Family Constituent Services at CDFamilySrvcs@cd.nm.gov.
You can also call Family Constituent Services at (505) 827-8710 or (505) 231-4762. If no one answers, leave a message so they can return your call.
Before you reach out, have a few details ready. You'll need the offender's full name and NMCD number, plus their date of birth and/or Social Security number (if available). Also be prepared to share your relationship to the offender, since that helps staff route your request.
Video conferencing: To check availability or schedule a video conference, call 827-8683 or 827-8641.
Steps to Follow
- ✓ Write down the offender’s full name and NMCD number.
- ✓ Add the offender’s date of birth and/or Social Security number (if available).
- ✓ Note your relationship to the offender so you can include it in your message.
- ✓ Email NMCD Family Constituent Services at CDFamilySrvcs@cd.nm.gov.
- ✓ Or call (505) 827-8710 or (505) 231-4762 and leave a message if no one answers.
- ✓ For video conferencing dates and times, call 827-8683 or 827-8641.
Contact details and office availability can shift, especially around holidays or staffing changes. If you're not getting a response, make sure you're using the right email (CDFamilySrvcs@cd.nm.gov) and the right phone numbers ((505) 827-8710, (505) 231-4762). For video conferencing, double-check that you're calling 827-8683 or 827-8641 for scheduling and availability.
Before you send personal details: Confirm which identifiers they actually need. For example, find out whether a date of birth is enough or if they also want a SSN when available. Ask whether they require any additional verification, too.
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