Send Photos & Mail at Central New Mexico Correctional Facility

How to send messages, photos, and packages

Overview

Central New Mexico Correctional Facility doesn't schedule video visits directly. Instead, video visits run through Smart Communication on inmate tablets, and NMCD must approve visitors before anyone can connect. To request a video conference, fill out the Video Schedule Request form (CD-044101.1) and email it to NMCD-video@state.nm.us. For internal scheduling requests, submit the form at least two weeks ahead. Questions about availability? Call 827-8683 or 827-8641. Families should set up an account with the facility's approved communications vendor and keep funds available for phone, messaging, and tablet-based video services. Attorneys and other authorized parties should follow NMCD procedures for special legal calls or unmonitored sessions.

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Quick Facts

  • Video visits are conducted through Smart Communication on inmate tablets and visitors must be approved by NMCD.
  • To schedule a video conference, submit the Video Schedule Request form (CD-044101.1) by email to NMCD-video@state.nm.us.
  • Internal scheduling requests for video conferences should be submitted at least two weeks in advance.
  • Phone numbers are provided for video-conferencing scheduling assistance: 827-8683 or 827-8641.

Common Questions

How do I schedule a video visit at Central New Mexico Correctional Facility?

Complete the Video Schedule Request form (CD-044101.1) and email it to NMCD-video@state.nm.us. Internal requests should be submitted at least two weeks in advance, and NMCD must approve visitors before the visit can happen.

Can I schedule video visits directly with the facility?

No. Central New Mexico Correctional Facility no longer schedules video visits directly. Video visits run through Smart Communication on inmate tablets, and NMCD handles visitor approval.

Who can I call to check video visit availability?

Call 827-8683 or 827-8641 for video-conferencing scheduling help and to check availability.

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