Five Ways to Put Money on an Inmate's Account at Cobb County Detention
Adding money to an inmate's account helps them buy personal items and food from the commissary. Cobb County offers several deposit methods—just don't mail cash, since the agency won't take responsibility if it goes missing.
Commissary funds let inmates purchase personal items and food, making day-to-day life in custody a bit easier. Cobb County Detention offers several deposit options: remote, in-person, or by mail. If you're mailing a payment, use a U.S. Postal Service money order only - the facility accepts USPS money orders but recommends against sending cash because they're not responsible if it doesn't arrive.
Cobb County Detention accepts U.S. Postal Service money orders by mail. Don't send cash - the agency won't be responsible if it gets lost in transit.
In-person deposits are available daily at the facility. The catch: cash only, and only between 9:00 AM and 7:00 PM. Plan your trip accordingly if you're working around a typical 9-to-5 schedule.
Can't make it to the facility? GTL offers two remote options. Call 888-988-4768 to deposit by phone, or go online through ConnectNetwork.
When using GTL's phone system, you'll need the agency Site ID - 153 - and the inmate's ID number. Have both ready before you call.
There's also a GTL kiosk on-site at the facility. It accepts both cash and credit cards.
Practical Tips
- ✓ Match the method to the payment type: USPS money order for mail deposits; cash-only for in-person counter deposits (9:00 AM–7:00 PM daily); cash or credit card for the on-site kiosk.
- ✓ If you’re depositing by phone through GTL (888-988-4768), have the inmate’s ID number ready.
- ✓ Keep the agency Site ID handy for GTL phone deposits: 153.
- ✓ For online deposits, use ConnectNetwork (service provided by GTL).
- ✓ Don’t mail cash - Cobb County recommends against sending cash through the U.S. mail because the agency isn’t responsible for delivery.
Need help with your GTL account or a billing issue? Call GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.
Quick Summary
- ✓ Phone deposit (GTL): 888-988-4768 (may ask for Site ID 153 and the inmate’s ID number)
- ✓ Online deposit: ConnectNetwork (service provided by GTL)
- ✓ On-site kiosk (GTL): cash or credit card
- ✓ In-person at the facility: cash-only, daily 9:00 AM–7:00 PM
- ✓ Mail: U.S. Postal Service money order (don’t send cash)
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