How to Stop Unwanted Calls from Cobb County Detention

To stop unwanted or harassing calls from Cobb County Adult Detention, contact the facility's Inmate Telephone Coordinator and request a block on your number. While Global Tel Link (GTL) provides the phone service, block requests go through the jail directly. Call during business hours - they'll let you know exactly what information they need.

If your issue is with your account or charges rather than the calls themselves, contact GTL directly. They handle billing errors, account setup, and situations where your number got blocked due to payment issues. For account and billing help, call GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.

• ✓ Set up or manage a GTL account (Advance Pay)
• ✓ Report a suspected error on your telephone bill
• ✓ Fix a block that was placed on your phone due to billing issues

1. Write down what’s happening - note the dates/times of the calls and the phone number showing on your caller ID (if it appears).
2. Collect any identifying details you can - if you answer, get whatever information you’re comfortable sharing or hearing that helps you describe the calls when you report them.
3. Request a block through the facility - call the Inmate Telephone Coordinator at (770) 528-8975 during Monday–Friday, 8:00 A.M.–5:00 P.M. and ask to have your number blocked.
4. Follow up if the calls continue - call back during the same business hours and reference your earlier request.

One thing to keep in mind: calls from Cobb County Adult Detention cost $0.12 per minute through GTL. If you're getting contacted repeatedly, that's another reason to act fast.