Send Photos & Mail at Cobb County Detention

How to send messages, photos, and packages

Overview

Cobb County Detention doesn't accept incoming phone calls to inmates. Instead, incarcerated people place outgoing calls at select times as the facility allows. Phone service runs through Global Tel Link (GTL) at a listed rate of .12 cents per minute. For account setup or billing questions, contact GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249. Receiving unwanted calls from an inmate? Request a block by calling the Inmate Telephone Coordinator at (770) 528-8975, Monday–Friday, 8:00 A.M. to 5:00 P.M. The Cobb County Sheriff's Office also uses video conferencing for public and professional visits, which may require an account or advance scheduling.

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Quick Facts

  • Inmates may not receive incoming phone calls; they may place outgoing calls daily at select times.
  • Telephone service at Cobb County Detention is provided by Global Tel Link (GTL) with a listed rate of .12 cents per minute.
  • For GTL account setup or billing issues, Cobb County directs callers to GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.
  • To request a block on unwanted inmate calls, call the Inmate Telephone Coordinator at (770) 528-8975 Monday–Friday 8:00 A.M. to 5:00 P.M.
  • Personal and other mail for inmates must be sent to PO Box 247, Phoenix, MD 21131 and include the inmate's name and SOID.

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Common Questions

Can inmates at Cobb County Detention receive incoming phone calls?

No. Cobb County Detention states inmates may not receive incoming phone calls, and instead place outgoing calls at select times.

Who provides telephone service at Cobb County Detention and how can I report billing issues?

Global Tel Link (GTL) provides the telephone service. For account setup or billing questions, call GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.

How can I stop unwanted calls from an inmate at Cobb County Detention?

Call the Inmate Telephone Coordinator at (770) 528-8975 to request a block. The line is available Monday–Friday, 8:00 A.M. to 5:00 P.M.

What address do I use to send personal mail to an inmate at Cobb County Detention?

Send personal and other mail to PO Box 247, Phoenix, MD 21131. Put the inmate’s name and SOID on the envelope to help it get delivered correctly.

Where should I send legal mail or books for an inmate at Cobb County Detention?

Send legal mail and books to PO Box 100110, Marietta, GA 30061. Books and periodicals must come directly from the publisher or an online distributor, and hardbound books aren’t accepted.

Can I include photos or other items with inmate mail at Cobb County Detention?

Yes—greeting cards and photos are allowed, but Polaroids are not. Other items can’t be enclosed, and offensive or sexually explicit material will be returned.

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