How to Stop Unwanted Calls from Cobb County Detention
Getting unwanted calls from someone at Cobb County Detention? You can request a block on your phone number through the facility. Here's who to contact and what to do.
Contact an Inmate at Cobb County Detention.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
Cobb County Detention doesn't accept incoming phone calls to inmates. Instead, incarcerated people place outgoing calls at select times as the facility allows. Phone service runs through Global Tel Link (GTL) at a listed rate of .12 cents per minute. For account setup or billing questions, contact GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249. Receiving unwanted calls from an inmate? Request a block by calling the Inmate Telephone Coordinator at (770) 528-8975, MondayâFriday, 8:00 A.M. to 5:00 P.M. The Cobb County Sheriff's Office also uses video conferencing for public and professional visits, which may require an account or advance scheduling.
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Quick Facts
- Inmates may not receive incoming phone calls; they may place outgoing calls daily at select times.
- Telephone service at Cobb County Detention is provided by Global Tel Link (GTL) with a listed rate of .12 cents per minute.
- For GTL account setup or billing issues, Cobb County directs callers to GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.
- To request a block on unwanted inmate calls, call the Inmate Telephone Coordinator at (770) 528-8975 MondayâFriday 8:00 A.M. to 5:00 P.M.
- Personal and other mail for inmates must be sent to PO Box 247, Phoenix, MD 21131 and include the inmate's name and SOID.
Contact & Communication Guides
The Two Mailing Addresses for Cobb County Inmates â and How to Send Books
Cobb County uses two different mailing addresses depending on what you're sending. Pick the wrong oneâor forget the SOID numberâand your mail could be delayed or sent back. Here's how to get it right.
Why Cobb County Detention Uses Two Mailing Addresses (and Which to Use)
Cobb County Adult Detention Center uses two different PO boxes depending on what you're sending. Use the right one, and your mail gets delivered. Use the wrong one, and it may be delayed or returned.
Common Questions
Can inmates at Cobb County Detention receive incoming phone calls?
No. Cobb County Detention states inmates may not receive incoming phone calls, and instead place outgoing calls at select times.
Who provides telephone service at Cobb County Detention and how can I report billing issues?
Global Tel Link (GTL) provides the telephone service. For account setup or billing questions, call GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.
How can I stop unwanted calls from an inmate at Cobb County Detention?
Call the Inmate Telephone Coordinator at (770) 528-8975 to request a block. The line is available MondayâFriday, 8:00 A.M. to 5:00 P.M.
What address do I use to send personal mail to an inmate at Cobb County Detention?
Send personal and other mail to PO Box 247, Phoenix, MD 21131. Put the inmateâs name and SOID on the envelope to help it get delivered correctly.
Where should I send legal mail or books for an inmate at Cobb County Detention?
Send legal mail and books to PO Box 100110, Marietta, GA 30061. Books and periodicals must come directly from the publisher or an online distributor, and hardbound books arenât accepted.
Can I include photos or other items with inmate mail at Cobb County Detention?
Yesâgreeting cards and photos are allowed, but Polaroids are not. Other items canât be enclosed, and offensive or sexually explicit material will be returned.
Other Guides for Cobb County Detention
5 Ways to Put Money on an Inmate's Account at Cobb County Detention
Need to send commissary money to someone at Cobb County Detention? You've got optionsâsome from home, some in person. Here are the five main ways to deposit funds, plus what you'll need to make sure the money lands in the right account.
Before Your First Visit: What to Bring and What Not to Bring to Cobb County Detention
Your first visit to Cobb County Detention will go much smoother if you handle registration ahead of time, bring the right ID, and leave prohibited items in the car. Here's a quick checklist to review before you head to the Visitation Center.
Five Ways to Put Money on an Inmate's Account at Cobb County Detention
Adding money to an inmate's account helps them buy personal items and food from the commissary. Cobb County offers several deposit methodsâjust don't mail cash, since the agency won't take responsibility if it goes missing.
