How to send messages, photos, and packages
Cobb County Detention doesn't accept incoming phone calls to inmates. Instead, incarcerated people place outgoing calls at select times as the facility allows. Phone service runs through Global Tel Link (GTL) at a listed rate of .12 cents per minute. For account setup or billing questions, contact GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249. Receiving unwanted calls from an inmate? Request a block by calling the Inmate Telephone Coordinator at (770) 528-8975, Monday–Friday, 8:00 A.M. to 5:00 P.M. The Cobb County Sheriff's Office also uses video conferencing for public and professional visits, which may require an account or advance scheduling.
Search for a loved one and send messages and photos in minutes.
Cobb County uses two different mailing addresses depending on what you're sending. Pick the wrong one—or forget the SOID number—and your mail could be delayed or sent back. Here's how to get it right.
Cobb County Adult Detention Center uses two different PO boxes depending on what you're sending. Use the right one, and your mail gets delivered. Use the wrong one, and it may be delayed or returned.
No. Cobb County Detention states inmates may not receive incoming phone calls, and instead place outgoing calls at select times.
Global Tel Link (GTL) provides the telephone service. For account setup or billing questions, call GTL Advance Pay at (800) 483-8314 or GTL Billing Customer Service at 1-877-650-4249.
Call the Inmate Telephone Coordinator at (770) 528-8975 to request a block. The line is available Monday–Friday, 8:00 A.M. to 5:00 P.M.
Send personal and other mail to PO Box 247, Phoenix, MD 21131. Put the inmate’s name and SOID on the envelope to help it get delivered correctly.
Send legal mail and books to PO Box 100110, Marietta, GA 30061. Books and periodicals must come directly from the publisher or an online distributor, and hardbound books aren’t accepted.
Yes—greeting cards and photos are allowed, but Polaroids are not. Other items can’t be enclosed, and offensive or sexually explicit material will be returned.
Need to send commissary money to someone at Cobb County Detention? You've got options—some from home, some in person. Here are the five main ways to deposit funds, plus what you'll need to make sure the money lands in the right account.
Your first visit to Cobb County Detention will go much smoother if you handle registration ahead of time, bring the right ID, and leave prohibited items in the car. Here's a quick checklist to review before you head to the Visitation Center.
Adding money to an inmate's account helps them buy personal items and food from the commissary. Cobb County offers several deposit methods—just don't mail cash, since the agency won't take responsibility if it goes missing.
