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How to contact an inmate at Coffee County Sheriff's Office
This comprehensive guide will walk you through how to connect with an inmate at Coffee County Sheriff's Office. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Coffee County Sheriff's Office start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Coffee County Sheriff's Office.
Sending Photos and Postcards

A great way to send love and support to a loved one at Coffee County Sheriff's Office is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Coffee County Sheriff's Office.
Frequently asked questions about Coffee County Sheriff's Office
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Coffee County Sheriff's Office.
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How much does it cost to send a message to Coffee County Sheriff's Office?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at Coffee County Sheriff's Office?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Coffee County Sheriff's Office. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Coffee County Sheriff's Office. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of Coffee County Sheriff's Office?
Mailing address:
Coffee County Sheriff's Office
825 Thompson Dr
Douglas, GA 31535
Phone: (912) 384-4227 -
What are the visiting hours at Coffee County Sheriff's Office?
Visiting hours at Coffee County Sheriff's Office vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (912) 384-4227 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
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What items are prohibited when sending mail to Coffee County Sheriff's Office?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Coffee County Sheriff's Office for their specific mail policies.
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How do I send money to an inmate at Coffee County Sheriff's Office?
You can send money to an inmate at Coffee County Sheriff's Office through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
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Can I schedule a video visit with an inmate at Coffee County Sheriff's Office?
Many facilities now offer video visitation as an alternative to in-person visits. At Coffee County Sheriff's Office, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
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What identification do I need to visit an inmate at Coffee County Sheriff's Office?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Coffee County Sheriff's Office for specific ID requirements and visitor approval procedures.
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How can I find out an inmate's release date?
To find an inmate's release date at Coffee County Sheriff's Office, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Coffee County Sheriff's Office825 Thompson Dr
Douglas, GA 31535
Phone: (912) 384-4227
Official Website

About Coffee County Sheriff's Office
Comprehensive support services and structured programming form the foundation of operations at Coffee County Jail, GA, where individuals receive access to educational opportunities, substance abuse counseling, and vocational training designed to address underlying factors contributing to criminal behavior. Located in Phoenix, NC, this county correctional facility typically maintains programs that may include literacy development, anger management courses, and job readiness preparation, all aimed at reducing recidivism while ensuring public safety throughout the community.
The facility generally operates within North Carolina's broader correctional framework, serving as a crucial component in the state's approach to criminal justice and community protection. As an NC correctional facility, it typically houses individuals awaiting trial, serving shorter sentences, or participating in alternative sentencing programs that may allow for continued community ties while addressing accountability requirements. The Phoenix location enables the facility to maintain connections with local resources and support networks that often prove essential for successful reintegration.
Security protocols at this county jail typically balance the need for public safety with opportunities for personal development and rehabilitation. Staff members generally work to create an environment where individuals services extend beyond basic detention to include mental health support, substance abuse treatment referrals, and family communication programs. These comprehensive approaches often contribute to better outcomes both during incarceration and following release, supporting the facility's role in promoting long-term community safety while addressing the complex needs of those in its care.
Programs & Services
The comprehensive array of opportunities at Coffee County Jail in Georgia reflects a holistic approach to individual development and community reintegration. This facility typically recognizes that meaningful change occurs through multifaceted programming that addresses educational gaps, develops practical skills, and provides therapeutic support. The philosophy centers on creating pathways for personal growth while individuals serve their time, often emphasizing both immediate needs and long-term success upon release.
Educational services may offer individuals the chance to pursue basic literacy development, GED preparation, and continuing education opportunities. These academic programs often work alongside vocational training initiatives that typically focus on developing marketable job skills. The vocational components may include hands-on training in various trades and industries, providing individuals with practical experience that can translate directly into employment opportunities after their release.
Additionally, the facility often includes therapeutic opportunities designed to address underlying issues that may have contributed to incarceration. Substance abuse programs typically form a cornerstone of these therapeutic services, offering both group and individual counseling approaches. Support services may extend to creative outlets such as painting and decorating programs, which often serve dual purposes of skill development and emotional expression. Housing assistance programs typically help individuals prepare for successful community reentry by addressing one of the most critical challenges faced upon release.
Daily Life & Visitation

The sound of meal trays being distributed typically marks the beginning of structured activities throughout Coffee County Jail. At present, individuals follow a daily routine that revolves around scheduled meal times, count procedures, and designated periods for various activities. The facility actively maintains order through regular security checks while allowing time for personal hygiene, rest, and interaction with other residents during approved hours.
Housing accommodations generally consist of dormitory-style units or individual cells, depending on classification levels and available space. Individuals typically share living areas that include basic furnishings such as beds, storage areas for personal belongings, and access to restroom facilities. The commissary system usually allows residents to purchase approved personal items, snacks, and hygiene products to supplement what the facility provides. While personal property is generally limited to essential items, individuals may often keep approved reading materials, letters, and small personal effects within established guidelines.
Additionally, the facility may offer various programming opportunities that provide structure and skill development during incarceration. Work assignments often include kitchen duties, maintenance tasks, and facility cleaning responsibilities that help individuals stay active while contributing to daily operations. Recreation time typically includes access to outdoor areas when weather permits, along with indoor activities such as television viewing, reading, and games. Family connections remain important through scheduled visitation periods and phone privileges, which generally allow individuals to maintain contact with loved ones and support systems in the community.
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