Penmate Inmate Support Guides
Sending Money

How to Send Money to Coffee Creek Corrections Facility, OR (WA)

Sending money to someone at Coffee Creek means adding funds to one of their Oregon DOC accounts. Your main task: pick the right account and use a vendor Oregon DOC accepts.

• 2 min read Based on general OR policies
How to Send Money to Coffee Creek Corrections Facility, OR (WA)

Oregon DOC uses outside vendors to handle deposits. The state lists JPay, ICS Corrections (which uses Access Corrections for trust deposits), and Telmate as contracted options. Vendor relationships and setup can vary, so confirm which option applies to the person you're helping before sending money.

Usually, you're sending money to the commissary (trust) account. That's what covers purchases inside the facility: snacks, toiletries, and other available goods.

Note: People in custody have more than one account type. Along with commissary (trust), there's also a phone account for calls, electronic messaging, and tablet services. Make sure you're funding the right one.

  1. Decide what you are funding. Start by choosing between the commissary (trust) account (used for facility purchases like snacks and toiletries) and any phone-related account needs.
  2. Gather the person’s identifying details. Have their full name and any Oregon DOC identifying number or details the deposit service asks for, plus their facility information.
  3. Confirm which vendor you should use. Oregon DOC contracts with JPay, ICS Corrections (Access Corrections for trust deposits), and Telmate, but you still need the correct match for your situation.
  4. Submit the deposit through the vendor’s process. Follow the prompts for that vendor (online, by phone, or at a walk-up location where available) and keep your confirmation details for your records.

Reminder: Calls, messaging, and tablet access come from the phone account, not commissary. Double-check where you're sending funds before you hit submit.

How to Send Money to Coffee Creek Corrections Facility, OR (WA)

What to Verify

  • ✓ Which deposit vendor is accepted for your situation (JPay, ICS Corrections/Access Corrections for trust deposits, or Telmate)
  • ✓ The exact information the vendor requires (legal name, Oregon DOC number, and any facility details requested)
  • ✓ Whether your money should go to the commissary (trust) account (snacks, toiletries, other goods and services) or the phone account (calls, electronic messaging, tablet services)
  • ✓ Current vendor fees, payment methods, and any limits that apply to deposits
  • ✓ Where to get the most current instructions (Oregon DOC guidance and the vendor’s own deposit directions), since procedures can change

Tip: Check Oregon DOC's current "sending money" guidance, then verify the deposit instructions on the vendor's site (JPay, Access Corrections/ICS, or Telmate) before sending funds.

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Phone & Messaging

How to Contact an Inmate at Coffee Creek Corrections Facility, OR (WA)

Oregon DOC facilities use two separate account types for communication and purchases. The phone account covers phone calls, electronic messaging, and tablet services. The commissary (trust) account is different. That money goes toward facility items like snacks, toiletries, and other goods. Knowing which account you're funding upfront will save you a lot of frustration.