How to deposit funds, commissary, and payment options
To add money at Coffee Correctional Inst., deposits are handled through contracted vendors: JPay, ICS Corrections (which routes trust and commissary deposits through Access Corrections), and Telmate. Adults in custody typically have two different account types, so send funds to the right place. A phone or communication account covers calls, messaging, and tablet access. A commissary or trust account handles snacks, toiletries, and other purchases. Friends and family usually add funds through approved vendor websites or phone lines, lobby kiosks, or other facility-allowed options. The exact methods vary by vendor and facility. If mail deposits are permitted, they're commonly limited to money orders or cashier's checks. You'll need the AIC's name and ID so the payment posts correctly.
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You can use the DOCās contracted vendors: JPay, ICS Corrections (which uses Access Corrections for trust and commissary deposits), and Telmate.
Phone accounts cover calls, messaging, and tablet access. Commissary and trust accounts are for purchases like snacks, toiletries, and other approved goods.
Common options include approved vendor websites or phone lines and lobby kiosks. The exact methods depend on the vendor and facility. If mail deposits are allowed, they're typically money orders or cashier's checks with the AIC's name and ID. For in-person or kiosk deposits, bring photo ID and the AIC's identifying details.
Your first visit goes smoother when you show up with the right ID, the right clothes, and only what Coffee Creek allows inside. Use the sections below to pack onceāand avoid getting turned away at the door.
Starting December 1, 2025, you can't just show up and hope for a visit at Coffee Creek. In-person visits now require advance scheduling through ICSolutionsāand you'll still need to be on the approved visitor list to get through the door.
Oregon DOC facilities use two separate account types for communication and purchases. The phone account covers phone calls, electronic messaging, and tablet services. The commissary (trust) account is different. That money goes toward facility items like snacks, toiletries, and other goods. Knowing which account you're funding upfront will save you a lot of frustration.
