How to visit, scheduling, dress code, and visitor requirements
Visiting at Coffee Creek starts with approval: you must be on the incarcerated person's approved visitors list before scheduling. Submitting the visiting application (CD 50) does not guarantee approval. Beginning December 1, 2025, both in-person and remote visits are scheduled through the ICSolutions website. For on-site video visits, your confirmation code is the phone number on your ICSolutions account plus the 4-digit PIN you set when registering. Some units have different rules. Intake allows no visits. Special Housing (DSU/SHU/MHI) visits must be arranged by calling the institution directly. Bring what's on the visiting checklist: photo ID, appropriate clothing, quarters, and approved infant items. Leave personal electronics, cash, negotiable instruments, and non-emergency medications at home. No blue/denim or hats. A Metal Detector Medical Exception Form is available with physician verification.
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Your first visit goes smoother when you show up with the right ID, the right clothes, and only what Coffee Creek allows inside. Use the sections below to pack once—and avoid getting turned away at the door.
Visiting someone at Coffee Creek Correctional Facility starts with getting on their approved visitors list. Here's how to complete the CD‑50 visiting application, who to contact if you need help, and what to do if you're denied.
Getting approved to visit at Coffee Creek starts with the Oregon DOC visiting application (CD 50). Once you know where to send it and what might delay approval, the whole process gets a lot easier.
Getting approved to visit starts with one thing: being added to the adult in custody's (AIC's) approved visitors list. Here's how the Oregon DOC CD 50 application works, how to submit it, and what to expect afterward.
Starting December 1, 2025, all visits at Coffee Creek Corrections Facility must be scheduled in advance through the IC Solutions Corrections (ICSolutions) website. You'll use the same system for both in-person and video visits. So even if you're planning to visit in person, handle the scheduling online before you head over.
If your loved one is in DSU, SHU, or MHI at Coffee Creek, visiting works differently than regular housing. The biggest change? You can't use the normal online scheduling system. Instead, you'll need to coordinate directly with the facility.
Read the denial letter carefully and note the date on it. Oregon DOC ties your administrative review deadline to that letter date — the Visiting Services Unit must receive your request within 60 days. Wait too long, and you'll miss the window even if you do everything else right.
Stuck on the visiting application, paperwork, or scheduling for Coffee Creek? Here's who to call depending on what you need help with.
Getting a visit approved or scheduled at Coffee Creek goes faster when you reach the right office on the first try. Here's who to contact based on what you need.
Yes. You must be on the incarcerated person’s approved visitors list before scheduling an in-person visit at Coffee Creek. Submitting the visiting application (CD 50) does not guarantee approval, and the person in custody can refuse prospective visitors.
Starting December 1, 2025, all visits are scheduled through the ICSolutions website. For on-site video visits, the confirmation code uses the phone number on your ICSolutions account plus the 4-digit PIN you set when you register.
Don't wear blue or denim, and hats aren't allowed inside the facility. Personal electronics, negotiable instruments (other than up to $15 in quarters), and non-emergency medications are prohibited in visiting areas. If you need a metal-detector screening exemption, ask about the Metal Detector Medical Exception Form with physician verification.
Starting December 1, 2025, you can't just show up and hope for a visit at Coffee Creek. In-person visits now require advance scheduling through ICSolutions—and you'll still need to be on the approved visitor list to get through the door.
Oregon DOC facilities use two separate account types for communication and purchases. The phone account covers phone calls, electronic messaging, and tablet services. The commissary (trust) account is different. That money goes toward facility items like snacks, toiletries, and other goods. Knowing which account you're funding upfront will save you a lot of frustration.
Sending money to someone at Coffee Creek means adding funds to one of their Oregon DOC accounts. Your main task: pick the right account and use a vendor Oregon DOC accepts.
