Send Photos & Mail at Coffield Unit

How to send messages, photos, and packages

Overview

Staying in touch with someone at Coffield Unit runs through approved vendors for video visits and phone calls. The unit uses Securus for remote video visitation—each session is 60 minutes, costs $10.00, and inmates are limited to one remote video visit per month. For phone calls, register through the vendor and provide the inmate's TDCJ ID. The unit lists registration sites and phone numbers, and telephones are answered during stated hours. Calls are limited to 30 minutes each, inmates have unlimited minutes per month, and all calls except attorney calls may be monitored or recorded. Having vendor issues with phone, tablet, or video? TDCJ offers an ITS contact form, email support at offenderphones@tdcj.texas.gov, and a postal option for complaints. Phone support hours are Monday–Friday, 8 a.m.–3 p.m., effective Feb 2, 2026.

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Quick Facts

  • Securus video visitation sessions are 60 minutes long, cost $10.00, and inmates are limited to one remote video visit per month.
  • Telephone registration to receive inmate calls requires the inmate’s TDCJ ID and the unit provides registration sites and phone numbers.
  • Phone calls are limited to 30 minutes per call; inmates have unlimited minutes per month, and all calls except attorney calls may be monitored or recorded.
  • For problems with telephone, tablet, or video vendors use TDCJ’s ITS contact form or email offenderphones@tdcj.texas.gov; a postal contact for the contract is also provided.
  • Inmate Technology office calling hours (effective Feb 2, 2026) are Monday–Friday 8 a.m. to 3 p.m., excluding state holidays.

Common Questions

How long are Securus video visits and how much do they cost at Coffield Unit?

Securus video visits at Coffield Unit run 60 minutes. Each session costs $10.00, and inmates are limited to one remote video visit per month.

How do I register my phone to receive calls from an inmate at Coffield Unit?

Register through the phone vendor and provide the inmate's TDCJ ID. Coffield provides registration sites and phone numbers, and telephones are answered during stated hours.

Who do I contact if I have problems with the phone, tablet, or video vendor for Coffield Unit?

Use TDCJ’s ITS contact form or email offenderphones@tdcj.texas.gov for problems with phone, tablet, or video vendors. TDCJ also provides a postal contact for contract complaints.

Other Guides for Coffield Unit

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How to Schedule Your First Visit at Coffield Unit (step‑by‑step)

Scheduling your first visit at Coffield Unit starts online. The process goes much smoother when you have your ID and account details ready. Here's how to create your scheduler account, request approval, and confirm your visit before making the drive.

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