Mail, photos, messaging, and phone/call options for staying in touch.
Coffield Unit uses Securus for remote video visits. Each session lasts 60 minutes, costs $10, and inmates are limited to one remote video visit per month. For phone service, you'll need to register with the vendor using the inmate's TDCJ ID. TDCJ provides registration sites and phone numbers during stated registration hours. Calls are capped at 30 minutes, though inmates get unlimited minutes per month. All calls except attorney calls may be monitored or recorded. If you run into issues with phone, tablet, or video vendors, contact TDCJ ITS using the online contact form or by email at offenderphones@tdcj.texas.gov. The Inmate Technology office handles vendor and service questions Monday through Friday, 8 a.m. to 3 p.m., excluding state holidays (effective Feb 2, 2026).
Search for a loved one and send messages and photos in minutes.
Staying in touch is usually straightforward once you know the phone system rules. Here are the key limits to plan around, plus the fastest way to get your number approved so you can start receiving calls from Coffield Unit.
Securus remote video sessions at Coffield Unit cost $10 and last 60 minutes.
Phone calls are limited to 30 minutes, and inmates have unlimited minutes per month. Except for attorney calls, calls may be monitored or recorded.
To report phone, tablet, or video vendor problems, use the TDCJ ITS online contact form or email offenderphones@tdcj.texas.gov. The Inmate Technology office is staffed Monday through Friday, 8 a.m. to 3 p.m., excluding state holidays (effective Feb 2, 2026).
Visiting at Coffield Unit happens on weekends — but how often you can go depends on your loved one's custody classification. Here's how the frequency rules break down so you can plan your trips without surprises.
At Coffield Unit, how often you can visit comes down to your loved one's custody level (and sometimes their SAT level) under TDCJ visitation policy. Once you know their classification, you can set realistic expectations for weekly or monthly visits and plan your travel around the unit's weekend schedule.
Scheduling your first visit at the Coffield Unit starts online, and most hiccups come from a few small setup steps. Here's the order: create your scheduler account, complete the questionnaire and profile, request approval to visit your loved one, then book your time once you're verified.
