Cold Springs Corrections Unit, Va
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Guides for This Facility
How to Visit Facility
Everything starts with getting approved. Before you plan a trip or schedule a video visit, you (and any child you bring) need to submit the online visitation application and receive approval from the Central Visitation Unit.
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How to Send Money to Facility
Sending money is straightforward once you use the right channel. The biggest mistake? Mailing cash or checks directly to the facility. Those payments get rejected.
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How Inmates Add and Manage Numbers (Dialing *44) at Cold Springs Corrections Unit
Your loved one at Cold Springs Corrections Unit says they "added your number," but calls still aren't coming through. The missing piece is usually automated consent. Here's how the *44 system works, what happens on their end, and what you need to do to get activated faster.
Read GuideAt a Glance
Visitation
- All visitors, including minors, must submit an online visitor application to the Central Visitation Unit before visiting.
- Application processing usually takes about 45 days for Virginia residents and about 90 days for out-of-state residents.
- Approved visitor applications expire three years after approval and should be renewed 45 days (in-state) or 90 days (out-of-state) before expiration.
Communication
- Cold Springs offers both at-home video visitation and video visitation at AFOI visitor centers.
- At-home video visits work on computers, tablets, or Android smartphones, and visitors are advised to schedule via the ViaPath website rather than the mobile app.
- Video visits may include up to five people (including children); minors must be accompanied by a parent or legal guardian and adults must register with a government photo ID.
Sending Money
- Fastest way to send money to an inmate is JPay online with a credit or debit card.
- JPay phone support for making payments is 1 (800) 574-5729 (available 24/7 per JPay materials).
- Do not mail cash, checks, or money directly to VADOC facilities; mail money orders with the deposit slip to JPay PO Box 278170, Miramar, FL 33027.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Every visitor to Cold Springs Corrections Unit, adults and minors alike, must submit the online visitor application through the VADOC public site and wait for Central Visitation Unit approval. Processing usually takes about 45 days for Virginia residents and about 90 days for out-of-state applicants. Once approved, your visiting status lasts three years. Renew early to avoid a gap. For in-person visits, plan to arrive about one hour before your start time for security screening, and bring at least one valid photo ID that matches your application. Dress conservatively: clothing must cover from the neck to the kneecaps, appropriate underwear is required, and you must wear footwear. Reasonable accommodations for disabilities and service animals are available with advance notice. If you're pregnant or have a medical condition that prevents you from passing through electronic scanners, bring documentation to request alternate screening.
Read full guideCommunication
Cold Springs Corrections Unit offers two video visit options: at-home video visits and visits at AFOI visitor centers. At-home visits work on a computer, tablet, or Android smartphone. Scheduling through the ViaPath website is recommended, since the mobile app has had reported issues. Visitors 18 and older must register under their legal name and present a valid government-issued photo ID. Log into the GTL system about 15 minutes before an at-home visit, and plan to arrive at least 20 minutes early for an AFOI visit. Each video visit can include up to five people, including children, but minors must be accompanied by a parent or legal guardian. For technical or billing problems, contact the vendor directly. AFOI visits require mailing signed forms and the fee to AFOI in Richmond.
Read full guideSending Money
The fastest way to send money to someone at Cold Springs Corrections Unit is through JPay's online portal using a credit or debit card. Need help completing a payment by phone? JPay's payment line is 1 (800) 574-5729 (available 24/7 per JPay materials). Do not mail cash or checks to the facility. To send funds by mail, use a money order with the deposit slip and mail it to JPay, PO Box 278170, Miramar, FL 33027. After JPay receives a mailed money order, funds typically post within three business days. Keep in mind that JPay charges fees that vary by deposit amount and payment method. Some deposited funds may also be applied to fines, costs, or restitution. Prior approval may be required if you want to send money to more than one inmate.
Read full guideCommon Questions
Showing 6 of 9How do I apply for visitation at Cold Springs Corrections Unit?
Submit the online visitor application and background authorization through the VADOC public website for Central Visitation Unit review. Wait for approval before planning visits, and expect longer processing times if you are applying from out of state.
VisitationHow long does visitor approval and renewal take for Cold Springs Corrections Unit?
Approval usually takes about 45 days for Virginia residents and about 90 days for out-of-state residents. Approvals expire after three years. Renew 45 days (in-state) or 90 days (out-of-state) before expiration to avoid an interruption.
VisitationCan Cold Springs accommodate visitors with disabilities or medical needs?
Cold Springs provides reasonable accommodations for disabled visitors and service animals with advance notice. If you can't pass through electronic scanners due to pregnancy or a medical condition, bring medical documentation to request alternate screening.
VisitationHow do I schedule a video visit with someone at Cold Springs Corrections Unit?
You can use at-home video visits or video visits at AFOI visitor centers, and both require visitor registration. Schedule through the ViaPath website (a laptop or desktop is recommended) since the mobile app has had issues. For AFOI visitor-center visits, you must mail signed video-visiting forms and the fee to AFOI in Richmond.
CommunicationHow many people can join a Cold Springs video visit and what ID or behavior rules apply?
Up to five people (including children) can join a video visit. Minors must be accompanied by a parent or legal guardian, and anyone 18 or older must register under their legal name and show a valid government photo ID. Recording or taking screenshots is prohibited. The visit will also be ended if the inmate needs to use the restroom.
CommunicationWhat are the rules for phone lists, monitoring, and call length at Cold Springs?
Inmates can keep up to 15 approved phone numbers on their call list. Numbers stay active until they're removed or blocked. Once an inmate activates their PIN and starts using the phone system, all calls are monitored and recorded. Calls are generally limited to 20 minutes, with monthly limits that depend on housing or status.
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Did You Know?
Before visiting anyone at Cold Springs Corrections Unit, VA, you'll need to submit an online visitor application through the DOC public website and get approved by the Central Visitation Unit. This applies to every visitor, adults and minors alike.
This guide is compiled from official facility documentation and community feedback. Learn how we verify