How to deposit funds, commissary, and payment options
Cold Springs Corrections Unit uses JPay for inmate deposits. The quickest option is JPay's online portal with a credit or debit card. Prefer to mail funds? Don't send cash or personal checks—mail a money order with the required deposit slip to JPay, PO Box 278170, Miramar, FL 33027. Mailed money orders typically post within three business days. Fees vary by amount and payment method, and a portion of your deposit may go toward any fines, costs, or restitution the inmate owes. You generally can't send money to more than one inmate without prior approval. Questions about missing deposits? Contact JPay or the facility finance/commissary office.
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Use JPay’s online portal and pay with a credit or debit card. That’s the fastest way for funds to post.
No. Do not mail cash or personal checks—mail a money order (with the deposit slip) to JPay PO Box 278170, Miramar, FL 33027.
After JPay receives a mailed money order, funds are typically available within three business days. JPay charges fees that vary by deposit amount and payment method, and some funds may be applied to fines, costs, or restitution. For help, contact JPay at 1-800-574-5729.
If your loved one is at Cold Springs Corrections Unit, you've got two prepaid options for phone calls: an AdvancePay account you control, or a PIN Debit account the inmate uses. Both run through ConnectNetwork (Global Tel*Link). Once you understand the difference, setup is easy.
At Cold Springs and other VADOC facilities, phone monitoring is the default. When your loved one activates their PIN and uses the inmate telephone system, they're agreeing that calls can be monitored and recorded. The exception? Verified attorney calls—but only after the attorney number goes through the proper verification process.
Your loved one at Cold Springs Corrections Unit says they "added your number," but calls still aren't coming through. The missing piece is usually automated consent. Here's how the *44 system works, what happens on their end, and what you need to do to get activated faster.
