How to deposit funds, commissary, and payment options
The fastest way to send money to someone at Cold Springs Corrections Unit is through JPay's online portal using a credit or debit card. Need help completing a payment by phone? JPay's payment line is 1 (800) 574-5729 (available 24/7 per JPay materials). Do not mail cash or checks to the facility. To send funds by mail, use a money order with the deposit slip and mail it to JPay, PO Box 278170, Miramar, FL 33027. After JPay receives a mailed money order, funds typically post within three business days. Keep in mind that JPay charges fees that vary by deposit amount and payment method. Some deposited funds may also be applied to fines, costs, or restitution. Prior approval may be required if you want to send money to more than one inmate.
Search for a loved one and send messages and photos in minutes.
When you need money to reach someone in a Virginia Department of Corrections (VADOC) facility fast, your payment method makes all the difference. Here are the options VADOC accepts through JPay, and how quickly each one works.
Ever sent money to someone in VADOC and noticed the balance was lower than expected? There are usually two reasons: JPay deposit fees and automatic deductions for court-related debts.
Use JPay's online portal with a credit or debit card for the fastest posting. If you need help completing a payment, call JPay at 1 (800) 574-5729.
No. Do not mail cash or personal checks to VADOC facilities. To send money by mail, send a money order with the deposit slip to JPay, PO Box 278170, Miramar, FL 33027.
Yes. JPay charges deposit fees that vary by payment method and deposit amount. If the inmate owes fines, costs, or restitution, a portion of deposited funds may be applied to those debts.
A VADOC video visit can end fast if you trip a rule, even one that feels minor in the moment. These five rules are the ones that most commonly get sessions terminated or cause problems afterward. Know them ahead of time and you'll keep your visit uninterrupted.
If your loved one is at Cold Springs Corrections Unit, you've got two prepaid options for phone calls: an AdvancePay account you control, or a PIN Debit account the inmate uses. Both run through ConnectNetwork (Global Tel*Link). Once you understand the difference, setup is easy.
At Cold Springs and other VADOC facilities, phone monitoring is the default. When your loved one activates their PIN and uses the inmate telephone system, they're agreeing that calls can be monitored and recorded. The exception? Verified attorney calls—but only after the attorney number goes through the proper verification process.
