Mail, photos, messaging, and phone/call options for staying in touch.
To receive phone calls from an inmate at the Coleman Unit, enroll your telephone number through the Texas Inmate Telephone Friends & Family Enrollment site. You'll need the inmate's TDCJ ID to complete registration. Make sure the name on your driver license or state ID matches the telephone listing or billing name tied to that number. Calls from inmates are monitored and recorded, except calls to the inmate's attorney of record. Inmates can't call internet services, 800 numbers, businesses, pay phones, or international numbers. Starting December 1, 2025, you'll need a funded AdvanceConnect account to pay for calls. Until then, Securus offers one free 60-second call per month to numbers not linked to a funded account.
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Want to receive phone calls from someone at the Coleman Unit? You'll need to register your phone number first. And heads up: starting December 1, 2025, you'll also need a funded AdvanceConnect account to pay for calls.
Mailing someone at the Coleman Unit? Here's the big change: most personal mail no longer goes directly to the prison. Since September 6, 2023, TDCJ routes personal letters, greeting cards, and photos through its Digital Mail Processing Center, where they're scanned and uploaded to the inmate's secure tablet.
Contact visits at Coleman Unit allow some physical contact—but within strict limits. You can share one embrace and one kiss at the start of your visit, and one of each at the end. Want to hold hands during the visit? That's allowed, but only if your hands stay on top of the table in full view of staff the entire time.
Register your phone number through the Texas Inmate Telephone Friends & Family Enrollment site and provide the inmate’s TDCJ ID. Your name on your driver license or state ID must match the phone listing or billing name for that number.
Yes. All calls are subject to monitoring and recording, except calls to the inmate’s attorney of record.
Securus announced that beginning December 1, 2025, a funded AdvanceConnect account will be required to pay for phone calls. As an interim measure, Securus is offering one free 60-second call each month to numbers not associated with a funded AdvanceConnect account; contact Securus customer service for vendor issues.
Mail personal letters with the inmate’s full name and TDCJ number to PO Box 660400, Dallas, TX 75266-0400 for Digital Mail Center processing.
Letters, greeting cards, and photos go through the Digital Mail Processing Center, where they're scanned and uploaded to the inmate's secure tablet. If the inmate doesn't have tablet access, delivery follows the facility's published procedures.
Yes. Legal mail, media mail, and books, magazines, packages, or subscriptions from verified publishers are exceptions to the digital scanning process and should be sent directly to the unit.
Planning a weekend visit at the Coleman Unit? Two things matter most: the visiting window and how that two-hour clock actually works. Here's what you need to know.
Putting money on someone's trust account at the Coleman Unit is straightforward once you pick an approved method and confirm you're allowed to send funds under TDCJ's sender rules.
Scheduling a visit through the TDCJ Online Visitation Scheduler for someone at the Coleman Unit takes a few steps: create your account, verify your email, and complete the Background Questionnaire. Once that's done, you're ready to start scheduling.
