Collier County Jail

Collier County Jail offers several on-site options to help you prepare before a visit. A Jail ATM deposit kiosk at the Naples Visitation Center is open 12:00–4:00 p.m. seven days a week, with a maximum deposit of $300 per week. Additional Jail ATM kiosks in the Naples Jail Center Lobby and Immokalee Jail Center Lobby are open 24/7. The facility also offers SmartInmate, a two-way electronic messaging system that's free to sign up for. Before you travel, plan ahead: most facilities require you to be on an inmate's approved visitor list. You'll need to submit a visitor application and wait for approval. Scheduling steps vary, so check Collier County Jail's official visitor guidance first.

Collier County Jail uses SmartInmate (Smartinmate.com) for two-way electronic messaging between people in custody and their family and friends. Sign-up is free according to both the jail and the provider. Once you create an account, you can send messages from the web or mobile app. SmartInmate also includes a photo-sending feature, so you can share approved images through the platform. Other services—like phone calls or remote video visits—may be available through third-party vendors. Features, message review rules, and pricing depend on the provider, so check the jail's communication links and vendor pages for current options and costs.

Collier County Jail points families to SmartInmate for two-way electronic messaging with inmates—signing up is free. Along with text, SmartInmate lets you send photos, which can be faster than waiting on traditional mail. If you do send physical mail, keep it clean and clear: address it with the inmate's full name and booking or ID number, and include your full return address on every item. Use plain paper and envelopes that fit the facility's size and format rules. Avoid sending original legal documents or identity papers—send copies instead. Many jails scan routine personal mail and may destroy physical originals after delivering digital copies, so check the jail's current mail instructions before sending anything important.

You can add money to an inmate at Collier County Jail through JailATM (credit/debit accepted) or by using the lobby kiosks at the Naples Jail Center and Immokalee Jail Center—both available 24/7. The Naples Visitation Center window accepts deposits from 12:00–4:00 p.m. daily, with a $300 per week limit at that location. Expect transaction fees: cash deposits have a $3.25 fee, while credit card deposits are charged $3.25 for amounts of $25 or less and 10% for amounts over $25. For bail, bonds can be posted with cash, a cashier's check, or a surety bond through a bonding company. Have the inmate's name and arrest/booking number ready so the payment posts correctly.