How to Send Money to Someone at Collier County Jail (JailATM): Options, Fees, and Limits
Sending money to someone at Collier County Jail is straightforward once you know your options. Here are the three ways to deposit funds, plus fees and the weekly limit you'll need to plan around.
Collier County Jail uses JailATM for inmate account deposits. You can add funds online at www.jailATM.com or use a kiosk in person. Kiosks are available 24/7 in both the Naples Jail Center lobby and the Immokalee Jail Center lobby. There's also a kiosk at the Naples Visitation Center, though that one has set daily hours.
To deposit online, head to www.jailATM.com - that's the site the Collier County Sheriff's Office directs families to for adding money to an inmate's account.
Have the inmate's name, arrest number, and location ready before you start. Collier County requires all three to complete a deposit. JailATM may also ask for social security information as part of federal compliance - have that handy in case the system prompts you.
JailATM accepts credit and debit cards for Collier County Jail deposits. Just follow the prompts to select the inmate and enter your payment info at checkout.
In Person Kiosks
- ✓ Naples Jail Center Lobby - 3347 Tamiami Trail East, Naples, FL 34112 (Open 24 hours, seven days a week)
- ✓ Immokalee Jail Center Lobby - 302 Stockade Road, Immokalee, FL 34142 (Open 24 hours, seven days a week)
- ✓ Naples Visitation Center - 3311 Tamiami Trail East, Naples, FL 34112 (Open 12:00–4:00 p.m., seven days a week)
Keep the weekly cap in mind: Collier County limits deposits to $300 per week per inmate. If multiple people are contributing - or you've already deposited recently - track that total so your transaction doesn't get rejected.
Fees vary by payment method. Cash deposits cost a flat $3.25 per transaction. Credit card deposits of $25 or less also cost $3.25. Go over $25 with a card, and the fee jumps to 10% of the deposit amount.
Tip: Look at the fee before you submit the deposit. Cash has a flat $3.25 fee, while credit card fees change once you hit $25.
Checklist Ready
- ✓ Inmate’s full name
- ✓ Arrest number
- ✓ Location (as listed for the inmate)
- ✓ Social security information (if requested for federal compliance)
Most deposit problems come down to a few things. The biggest? Hitting the $300 weekly limit - easy to do if you've already deposited or multiple people are chipping in. Fees can also catch people off guard: cash is a flat $3.25, cards under $25 are also $3.25, but cards over $25 get charged 10%. And deposits can fail or land in the wrong account if the inmate's name, arrest number, or location is entered incorrectly.
- Re-check the inmate’s details - Confirm the spelling of the inmate’s name and make sure you’re using the correct arrest number and location.
- Add up deposits for the week - If you’re close to the cap, wait until the next week; Collier County’s maximum is $300 per week.
- Do the fee math before you try again - Cash deposits have a $3.25 fee per transaction; credit card deposits are $3.25 at $25 or less, or 10% when the deposit is $25 or more.
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