How to send messages, photos, and packages
Collier County Jail uses SmartInmate (Smartinmate.com) for two-way electronic messaging between people in custody and their family and friends. Sign-up is free according to both the jail and the provider. Once you create an account, you can send messages from the web or mobile app. SmartInmate also includes a photo-sending feature, so you can share approved images through the platform. Other services—like phone calls or remote video visits—may be available through third-party vendors. Features, message review rules, and pricing depend on the provider, so check the jail's communication links and vendor pages for current options and costs.
Search for a loved one and send messages and photos in minutes.
Use SmartInmate (Smartinmate.com), which Collier County Jail links as its two-way electronic messaging system. Creating a SmartInmate account is free according to both the jail and the vendor.
Yes. SmartInmate at Collier County Jail includes a feature that lets contacts send photos to incarcerated people.
Other options may be available, such as phone calls or remote video visits, but services, moderation rules, and billing vary by facility and vendor. Check the jail’s communication links and the vendor pages for the current methods and any costs.
Yes. Collier County Jail describes SmartInmate as a free, two-way electronic messaging system you can use to communicate with an inmate. It also includes a feature that lets you send photos.
Include the inmate’s full name and booking or ID number, and put your full return address on every piece of mail. Use plain paper and acceptable envelopes, and don’t send original legal or identity documents—send copies instead.
Many jails scan routine personal mail and may destroy the physical originals after scanning, so originals aren’t always returned. If you need an original returned, follow the facility’s instructions (for example, including a self-addressed stamped envelope), since practices vary.
Trying to get someone out of Collier County Jail? Start by understanding which bond payment options the jail accepts — and call ahead to confirm the exact amount.
Putting money on someone's account at Collier County Jail is straightforward once you know the system, what info you need, and what fees to expect.
Sending money to someone at Collier County Jail is straightforward once you know your options. Here are the three ways to deposit funds, plus fees and the weekly limit you'll need to plan around.
