How to contact an inmate at Collin County Detention Facility

Last Updated on May 21, 2023

A friendly help guide for Collin County Detention Facility. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Collin County Detention Facility

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Collin County Detention Facility
  5. Overview of Collin County Detention Facility
  6. Inmate services at Collin County Detention Facility

Here's a short video on how to contact an inmate at Collin County Detention Facility:

How to message an inmate

How to message an inmate at Collin County Detention Facility

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Collin County Detention Facility .

Sending Photos and Postcards

How to send photos and postcards to Collin County Detention Facility

A great way to send love and support to loved one at Collin County Detention Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Collin County Detention Facility.

Frequently asked questions about Collin County Detention Facility

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Collin County Detention Facility.

  2. How much does it cost to send a message to Collin County Detention Facility?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Collin County Detention Facility?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Collin County Detention Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Collin County Detention Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Collin County Detention Facility?
    Mailing address:

    Collin County Detention Facility
    4300 Community Ave
    McKinney , TX 75071
    (972) 547-5200

    Business hours:
    • Monday: 9:00 AM – 5:00 PM
    • Tuesday: 9:00 AM – 5:00 PM
    • Wednesday: 9:00 AM – 5:00 PM
    • Thursday: 9:00 AM – 5:00 PM
    • Friday: 9:00 AM – 5:00 PM
    • Saturday: Closed
    • Sunday: Closed

Overview of Collin County Detention Facility

Collin County Detention Facility is a prison located in McKinney, Texas. It is operated by the Collin County Sheriff's Office and has a capacity to house about 1,200 inmates. According to the facility's website, its mission is to provide safety and security to the public by running a safe, efficient, and secure detention facility. The facility houses inmates awaiting trial or sentencing and those who have been incarcerated for various offenses, ranging from minor misdemeanors to serious crimes such as murder.

The facility provides a variety of programs for its inmates, including religious services, substance abuse treatment, education and vocational training, and work programs. In addition, the facility allows inmates to receive visits from their friends and family members, as well as access to legal counsel. However, the facility has been criticized in the past for its poor conditions and overcrowding.

The Collin County Detention Facility primarily serves the Collin County area, but it also houses prisoners from other counties and federal agencies. The facility is staffed by a team of trained professionals who are committed to ensuring the safety and security of inmates, staff, and visitors. Overall, while the facility has faced criticisms in the past, it continues to operate with the ultimate aim of providing a secure, safe, and conformable space for those in custody while working on inmate reform and rehabilitation.

What services are provided by Collin County Detention Facility?

Collin County Detention Facility in Texas provides a range of programs and services for the inmates in order to help them develop better behavior and skills. One of the most important programs being offered is the mental health services. Collin County Jail Fund provides the Basic Mental Health Services program where incarcerated individuals may talk to program counselors who will coordinate care with licensed staff, including psychiatrists and offer classes in nutritional advice, spirituality practices & stress management, anger management/mitigation skills.

Another available program is Substance Abuse Recovery. There are dedicated staff who supervise in several essential services improving givers skills for extra analysis of usage & supervision of personnel to encourage a comfortable& safer environment. The FF County Purchasing Department aids in working with medical services partners for department plans, legal & initial investigation. Importantly, catering to as large of select maladies viz detoxing from dependence upon opioids & alcohol; laying positive foundations years before impacted mental health without management. Estimated higher counts of inmates incarcerated with western staff in Texas equally counter-balances younger-offender tending conditions quite biasedly dispersed nationally-stateside.

Educational programs are provided to adults and adolescents like attendance of GED programs(hard to come) to the collaboration of Education/S.a.f.t.e. in classrooms of elementary school through high school range through collaborative sanctions therefore mitigating the overhead cost burden whilst providing students courses distance- options on iOS devices to lease(en gifting practical shelter space), law library access…Collin County Detention Facility’s goal was reliant upon issuing electronic books to supply given demands by student-, interest of avid-Pub students- & implementation creativity of freedom-challenged because although taking nightclasses-acetulating-or-transition as house inmates subsistention poses continuation complexity-I found some understanding with debt