How to Contact an Inmate at Columbia County Prison, PA (PA)

Family and friends need to register online through ICSolutions before using Columbia County Prison's video visitation system. All visits are monitored by facility staff.

On-site, in-person attorney visits must be scheduled through the facility. Plan ahead so everything is set up before you arrive.

A couple of eligibility rules catch people off guard. If you're on probation or parole, you cannot visit unless you have written permission from your supervising agency that specifically approves visiting a resident. And if you were previously held at Columbia County Prison, there's a six-month waiting period after your release before you're allowed to visit.

Personal mail for people confined at Columbia County Prison must be addressed to: Inmate Name and Inmate ID Number Columbia County Prison P.O. Box 247 Phoenix, MD 21131 The facility's notice states that mail received after April 20, 2020 would be returned to sender, so confirm the current policy before mailing anything. For questions about the inmate mail program, the facility lists TextBehind's email: info@TextBehind.com, and references the TextBehind website for more details.

Steps to Follow

• ✓ Register online through ICSolutions to use the facility’s video visitation system.

• ✓ Schedule all on-site, in-person attorney visits through the facility.

• ✓ If you are on probation or parole, get written permission from your supervising agency that clearly approves visits with a resident.
• ✓ If you were released from Columbia County Prison, make sure at least six months have passed since your release before you try to visit.

• ✓ Address personal mail exactly as required: Inmate Name and Inmate ID Number, Columbia County Prison, P.O. Box 247, Phoenix, MD 21131.
• ✓ Add commissary money through Access Corrections (online) or by phone at 1-866-345-1884.
• ✓ If you’re visiting in person, you can also deposit money at the kiosk in the visitation waiting room during visitation hours.
• ✓ Use info@TextBehind.com for questions about the inmate mail program, and look for details through TextBehind’s website.

ICSolutions registration is required for video visitation, but the day-to-day details (device requirements, scheduling windows, costs) can change. Before you count on a specific setup, confirm current requirements through the ICSolutions registration process or the facility's posted rules.

Attorney visits must be scheduled in advance. Confirm the facility's exact process before showing up, and ask what identification or paperwork they need ahead of time.

If you're on probation or parole, check with your supervising agency about exactly what the written permission needs to say so it clearly approves visiting a resident. If you were previously held at Columbia County Prison and recently released, confirm how the six-month waiting period is calculated and whether any exceptions exist. Staff enforce eligibility rules at check-in.

1. Confirm the addressing format: Use the resident’s full name and inmate ID number, and verify the mail is addressed to Columbia County Prison, P.O. Box 247, Phoenix, MD 21131.
2. Ask whether the April 20, 2020 notice still applies: The facility posted that mail arriving after 4/20 would be returned to sender. Verify the current mail policy before sending anything time-sensitive.
3. Verify deposit options, limits, and fees: Deposits are available through Access Corrections (online or by calling 1-866-345-1884), and the facility also lists a kiosk in the visitation waiting room during visitation hours. Confirm any limits, processing times, and fees.
4. Use the mail-program contact when you’re stuck: For inmate mail program questions, the facility lists info@TextBehind.com and references the TextBehind website for more information.