How to deposit funds, commissary, and payment options
Columbus Correctional Institution accepts mailed money orders for offender trust deposits through TouchPay. Make the money order payable to TouchPay Holdings and mail it with the completed deposit form to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Money orders must be in U.S. dollars and can't exceed $300 each. Fill out every field on the deposit form clearly in blue or black ink. Mail only the deposit form and money order—no letters, photos, staples, paper clips, stamps, cash, or anything else. Here's the catch: only people listed as approved visitors can deposit funds. If you're not on the approved list, your deposit will be rejected. TouchPay won't cover money orders lost in the mail. If there's a problem, they'll return the money order and slip to your sender address. You can email moneyorders@viapath.com if you have questions, but wait at least one week after mailing before reaching out.
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If you use ConnectNetwork (ViaPath) to stay connected with someone in custody, there's one major pitfall to watch for: the 180-day inactivity rule. Here's how account expiration works, how to get reminders before it happens, what to do about refunds, and whether your existing login still works.
You have three ways to send money to someone at Columbus Correctional: mail a money order, pay by card through ConnectNetwork, or pay cash at Western Union. Which one works best depends on how quickly you need the funds to arrive and how much you're willing to pay in fees.
Make the money order payable to TouchPay Holdings, fill out the deposit form in blue or black ink, and mail only those two items to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Skip the letters, photos, stamps, cash, staples, and paper clips. If something goes wrong, TouchPay returns the money order and slip to your sender address. Wait at least one week after mailing before emailing moneyorders@viapath.com with questions.
The maximum accepted is $300 per money order, and it must be issued in U.S. dollars.
No. Only people listed as approved visitors for the offender may deposit into NCDAC trust fund accounts, and vendors will reject funds from non-approved visitors.
Seasonal package ordering for North Carolina prisons follows set ordering windows and strict approval rules. Know what's pre-approved, what triggers cancellations, and a few common item limits—like shoes and rechargeable electronics—and you'll avoid most surprises.
Columbus Correctional Institution combines classroom learning with hands-on job training. The standout option is a vocational partnership with Southeastern Community College, offering programming in Commercial Cleaning. The facility also runs adult education classes—a solid starting point for anyone who needs to build basic academic skills before moving into specialized training.
