How to send messages, photos, and packages
Columbus Correctional Inst uses TouchPay for mail-in fund deposits. Send a completed money order along with the facility deposit form to TouchPay Holdings, PO Box 174, Houston, TX 77001-0174. Follow the deposit form instructions exactly. Keep the envelope simple—include only the deposit form and money order. No staples, paper clips, stamps, cash, letters, photos, or anything else. There's no fee for mailing money orders, but TouchPay won't cover orders lost in transit. If there's a problem with your deposit, they'll return the money order and slip to the sender address on the form. Note that non-legal mail in North Carolina typically routes through an offsite scanning process, and packages or publications may follow different rules.
Search for a loved one and send messages and photos in minutes.
Seasonal package ordering for North Carolina prisons follows set ordering windows and strict approval rules. Know what's pre-approved, what triggers cancellations, and a few common item limits—like shoes and rechargeable electronics—and you'll avoid most surprises.
Mail a completed money order and the facility deposit form to TouchPay Holdings, PO Box 174, Houston, TX 77001-0174. Fill everything out exactly as the deposit form instructs, including the payer/sender fields.
No. Do not include staples, paper clips, stamps, cash, letters, photos, or any other items—mail only the deposit form and the money order.
There are no fees for sending money orders through the mail process described on the deposit slip. TouchPay won’t cover money orders lost in the mail; if there’s a deposit problem, they return the money order and deposit slip to the sender address on the form.
If you use ConnectNetwork (ViaPath) to stay connected with someone in custody, there's one major pitfall to watch for: the 180-day inactivity rule. Here's how account expiration works, how to get reminders before it happens, what to do about refunds, and whether your existing login still works.
You have three ways to send money to someone at Columbus Correctional: mail a money order, pay by card through ConnectNetwork, or pay cash at Western Union. Which one works best depends on how quickly you need the funds to arrive and how much you're willing to pay in fees.
Columbus Correctional Institution combines classroom learning with hands-on job training. The standout option is a vocational partnership with Southeastern Community College, offering programming in Commercial Cleaning. The facility also runs adult education classes—a solid starting point for anyone who needs to build basic academic skills before moving into specialized training.
