How to Address Mail to Someone at Community Corrections Center — Lincoln (so the Phoenix scanner accepts it)
If you're mailing a letter to someone at Community Corrections Center (CCC) - Lincoln, the address format matters more than you'd expect. Since November 12, 2024, incoming personal correspondence gets scanned by a contracted vendor. Your envelope needs to be addressed in a specific way so it routes into that scanning process correctly.
CCC-Lincoln personal mail goes through a contracted scanning vendor, which means you don't address it directly to the facility like traditional jail mail. Starting November 12, 2024, personal correspondence gets sent to the vendor's Phoenix, Maryland address, scanned, and then delivered electronically to the person at CCC-Lincoln. Skip the Phoenix address or use the wrong format, and your mail could miss the scanning pipeline entirely. That means delays, or even rejection.
Warning: Don't send personal letters to the CCC-Lincoln facility address. Personal correspondence must go to the Phoenix, MD address to enter the scanning process.
Address your envelope exactly like this, keeping the lines in this order: Community Corrections Center - Lincoln State of Nebraska Department of Correctional Services [Incarcerated Individual's Committed Name or Legally Changed Name] [Institutional Number] Box 247 Phoenix, MD 21131
- ✓ Community Corrections Center - Lincoln
- ✓ State of Nebraska Department of Correctional Services
- ✓ Committed name (or legally changed name) plus institutional number
- ✓ Box 247, Phoenix, MD 21131
- ✓ Keep the lines in this sequence (don’t reorder them)
Use the person's committed name and institutional number so the vendor can match your letter to the right recipient. If they've legally changed their name, use the new legal name instead, but still include the institutional number. This "name plus number" requirement applies to outgoing mail too. When incarcerated individuals send letters out, their envelope is expected to show their committed name and institutional number (unless the name has been legally changed). Using the same format on your incoming mail helps prevent mix-ups.
Note: If your loved one has a legally changed name, use that legally changed name with their institutional number. Otherwise, use their committed name with the number.
Personal letters go to Phoenix for scanning, but funds, publications, and packages do not. Those items get addressed to the person's committed (or legally changed) name and institutional number, then to the facility's post office box number with the facility's city, state, and ZIP. One more thing: never tuck cash, a money order, or any other funds into an envelope headed to the Phoenix scanning address. If the vendor receives funds with personal correspondence, the funds get returned to you. The letter itself may or may not come back.
- ✓ Send personal correspondence to the Phoenix, MD scanning address (Box 247, Phoenix, MD 21131)
- ✓ Send funds, publications, and packages to CCC-Lincoln using the facility post box number plus facility city/state/ZIP
- ✓ Always include committed (or legally changed) name and institutional number
- ✓ Don’t include funds inside personal mail sent to Phoenix (funds will be returned to sender)
If you receive mail from different Nebraska facilities, you might notice that letters from CCC-Lincoln look a little different. The policy disclaimer stamp that typically appears on outgoing incarcerated-individual mail is not applied at community corrections facilities like CCC-Lincoln.
Quick Checklist
- ✓ For personal letters to CCC-Lincoln, use the required Phoenix, MD address format
- ✓ Put the person’s committed name (or legally changed name) and institutional number on the address
- ✓ Don’t include funds with personal correspondence sent to Phoenix (funds are returned to sender)
- ✓ Send funds, publications, and packages to CCC-Lincoln using the facility post box number and facility city/state/ZIP (not the Phoenix scanning address)
Reminder: Personal correspondence for CCC-Lincoln must use the Phoenix, MD address block to route into the scanning process. Copy it carefully and double-check the name and institutional number before you drop it in the mail.
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