Louisiana
Staying connected with someone in a Louisiana facility takes some setup, especially since parish jails and DOC prisons often work differently. Here's what you need to know about communication vendors, finding accurate contact info, and sending money, mail, or scheduling visits without unnecessary delays.
Phone & Messaging
Louisiana facilities use different communication vendors depending on the parish or institution. Some handle video visitation, messaging, and phone calls...
Read guideFacility Info
For Louisiana state prisons and DOC-wide policy questions, start with the Louisiana Department of Public Safety and Corrections headquarters in Baton Rouge....
Read guideFacility rules, intake, and local services you should know
If your loved one has just entered Louisiana DOC custody, "intake status" refers to the 30-day period after placement while intake processing happens. This...
Read guideSending Money
The right way to send money in Louisiana depends on where your loved one is housed. Some parish facilities accept mailed money orders and provide a specific...
Read guideMail & Photos
Mail rules in Louisiana vary widely by facility, so verify the correct address and format with the jail or prison before sending letters or photos. Some...
Read guideVisitation
Visitation in Louisiana follows a mix of statewide DOC policy and facility-level rules. DOC policy supports authorized visitation at each institution and...
Read guideFind an Inmate
Search for a loved one and send messages and photos in minutes.
Common Questions
Q
How do I find an inmate's ID or booking number so I can send mail or messages?
Some Louisiana jails direct you to look up the inmate’s ID through JailATM if you don’t already have it. Another option some facilities provide is calling the jail to ask for the information you need for addressing mail (like CCN, dorm, and cell/bed).
Q
Can I use video visitation or schedule a video visit from home?
Yes, some Louisiana facilities use web-based video systems that let you schedule and join a video session from anywhere you have internet access. Examples include Securus Video Connect, and at least one facility lists video visitation through City Tele Coin. Always check the facility’s vendor and scheduling rules before you plan a visit.
Q
How much does messaging or tablet access usually cost?
Costs depend on the facility and vendor, but one published example for JailATM messaging bills $5.00 in credits when you enable a Messaging Subscription, with messages costing $0.50 each. That same example says credits can auto-replenish by purchasing another $5.00 when you run out (you can cancel). One tablet program example also mentions 15 minutes of free tablet use every 3 hours unless an unlimited-access pass is purchased.
Q
Where should I mail a money order or letter for an inmate at a parish jail?
It depends on the parish and the jail, so verify the address with the facility before you mail anything. One parish example lists a physical address for mailing money orders to the jail, and another example routes inmate mail to “JPCC Inmate Housing Area, P.O. Box 388, Gretna, LA 70053.”