Cooper Street Corr. Facility, MI

Cooper Street Correctional Facility uses Global Tel*Link / ViaPath (GTL) for phone service. Call setup and account help go through GTL/ConnectNetwork. MDOC lists a uniform rate of $0.0735 per minute for all calls, effective October 1, 2023—though taxes and vendor fees may still apply. Each incarcerated person can keep up to 20 Personal Allowed Numbers (PANs). These lists reset quarterly on January 1, April 1, July 1, and October 1, so plan ahead if you need to add or change numbers. One catch: collect calls can't go to cell phones, office phones, hospital numbers, or other commercial lines. That often means using prepaid options like AdvancePay. If your AdvancePay account sits unused for 180 consecutive days, it can become inactive—contact the vendor for refunds or reactivation.

Send mail to Cooper Street Correctional Facility via U.S. Mail. Include the facility address, plus the prisoner's full name and MDOC/prisoner number on every piece of correspondence. Here's the catch: all incoming personal mail—including envelopes—gets photocopied in black and white. The originals are shredded. If you want the person to receive color copies or prefer faster communication, use JPay instead. Emails and electronic messages through JPay require purchasing stamps or a subscription. MDOC scans electronic messages for security, and inappropriate content can slow processing or get rejected. Sending photos through JPay? Stick to one photo per page—no collages allowed.

Adding money to a prisoner account at Cooper Street Correctional Facility? MDOC routes deposits through GTL Financial Services. Skip person-to-person payment apps like Cash App, Zelle, PayPal, and Venmo—MDOC warns these may be scams and won't accept them. Keep deposit size in mind: no individual deposit can exceed $300. For care packages and vendor publications, MDOC uses the Friends and Family Program. Register and check out at michiganpackages.com to send items through that system. If a vendor shipment arrives without an invoice or packing slip, MDOC requires written verification—like a gift receipt or invoice copy—showing the purchase came from an approved vendor. When paying online, by phone, or at a kiosk, you'll need to select the right facility and person, then enter the inmate's full name, ID, and your billing details.

Start with Michigan's Offender Tracking Information System (OTIS). It provides public information on people currently or previously under Michigan Department of Corrections (MDOC) jurisdiction or supervision—including prison and community supervision details like parole, probation, transfers, and escape/abscond status. OTIS only displays offenders who've been under MDOC supervision within the last three years. Older records won't appear. Entries can also be removed if a conviction is set aside or expunged, or once three years pass since discharge. Because online listings change quickly, don't rely on OTIS alone for time-sensitive decisions. Confirm key details like location, status, or release date with MDOC, MSP ICHAT, or the court file. If OTIS information is wrong, contact MDOC's Office of Public Information and Communications. For technical issues, use the webmaster email.