How to send messages, photos, and packages
Coosa County Jail uses NCIC Inmate Communications for phone service. To receive calls or add money to an inmate's calling account, set up a prepaid or collect account online at https://accounts.ncic.com or call 1-800-943-2189. Phones are available daily from 6:00 am to 10:00 pm. Calls are billed per minute with no connection fees or surcharges—NCIC publishes the per-minute rates. Funding fees depend on your payment method: $3.00 for IVR/web, $5.95 for live operator assistance, and $0.00 for Cash/Money Order/Check (third-party funding passes through). The jail also offers voicemail—both incoming and outgoing messages are limited to three minutes and cost $1.50 each. Inmates place calls using assigned PINs, and automated prompts may ask for the inmate's booking identifier.
Search for a loved one and send messages and photos in minutes.
If your loved one is at Coosa County Jail, phone service runs through NCIC Inmate Communications. Here's how to set up an account, understand the rates and calling hours, and use voicemail.
Sending a letter to someone at Coosa County Jail? Expect it to be opened and checked before delivery. This is standard practice—and it's also why any cash you slip into an envelope won't reach the person you're writing.
Set up prepaid or collect calling through NCIC at https://accounts.ncic.com or by calling 1-800-943-2189. Funding fees vary by method: $3.00 for IVR/web, $5.95 for live operator assistance, and $0.00 for Cash/Money Order/Check funding (third-party funding passes through).
Phones are available daily from 6:00 am to 10:00 pm. Inmates place outgoing calls using their assigned PINs, and the system may prompt you for the inmate's booking identifier.
Yes. Coosa County Jail offers incoming and outgoing voicemail with a three-minute limit, and each message costs $1.50.
No. Coosa County Jail will not accept packages for inmates through the mail.
Staff open and inspect incoming mail. If cash is included, it’s removed and the amount is logged to the inmate’s account fund.
No. Mail sent from another correctional facility will not be accepted and will be returned to the sender.
Here's something many families don't expect: at Coosa County Jail, your loved one must be incarcerated for one full week before visitation can begin. And once visits are allowed, they're brief—15 minutes—with a cap of two visitors per week.
Want to help someone at Coosa County Jail buy commissary items? The jail directs you to use Kimble—either the kiosk in the lobby or the vendor's online service.
Saturday visitation at Coosa County Jail runs by cellblock, and visits are short—just 15 minutes. Showing up at the right time with the right expectations makes the whole process smoother.
