How to Register for Visits at Correctional Industrial Facility (ViaPath) and What ID & Documents You Need
Visiting at Correctional Industrial Facility starts online. Before you can schedule an in-person or video visit, you'll need to register for a ViaPath account and get approved.
You can't just show up and ask to be added at the door. All visitors at Correctional Industrial Facility must register for a ViaPath account and be approved before scheduling in-person or video visits. Getting approved is what unlocks scheduling - so take your time and get your application and documents right the first time.
Note: ViaPath scheduling uses Eastern Time. The available dates and times you see will be listed in Eastern Time for the incarcerated person’s facility.
- Create your ViaPath account - Registration is required, and it’s the first step before you can be approved.
- Wait for approval before you try to schedule - You must be approved on ViaPath before you can book in-person or online visits.
- Complete the electronic visitation application on ViaPath - The application is submitted online through the ViaPath visitation site.
- Gather your supplemental documentation - You’ll need to provide documents that prove your identity (and sometimes other records, depending on your situation).
- Submit the documents electronically to the Facility Visitation Coordinator - The facility-designated staff member processes applications and receives the required documentation.
- Double-check you sent everything - Missing documents can slow down processing or lead to a rejection.
Your application goes to a real person - each facility has a staff member who handles visitation requests. At Correctional Industrial Facility, that's the Facility Visitation Coordinator. Along with your electronic application, you'll submit the visitation paperwork (State Form 14387, Application for Visiting Privileges) and any required supplemental documents electronically to the coordinator.
Anyone 16 or older must submit a photo ID with their application. Make sure it's valid and matches your application information - mismatched details can hold things up.
- ✓ A valid driver’s (operator’s) license from your state of residence
- ✓ A valid state photo identification card from your state of residence
- ✓ A valid photo military identification card
- ✓ A valid passport
- ✓ A valid government identification card (including foreign governments)
A photo ID is the baseline, but the facility may ask for additional documents to verify your identity or clarify details on your application. This could include things like a social security card, birth certificate, or approval letter. Submit everything electronically to the Facility Visitation Coordinator. Skipping this step can delay your approval - or get your application rejected.
Every applicant 16 and older goes through a background check. Criminal history and warrant checks are standard, and if anything needs review, expect some delays.
If an active warrant turns up during your background check, the facility doesn't ignore it. Your application gets reviewed by the facility's Investigations and Intelligence officer and/or a Correctional Police Officer (CPO). The agency that issued the warrant is contacted, and local law enforcement is notified.
Good to know: Information about your criminal history is treated as confidential and is not released to the incarcerated person.
Common Mistakes
- ✓ Submitting an incomplete electronic application
- ✓ Forgetting to submit required supplemental documentation electronically to the Facility Visitation Coordinator (this can delay processing or lead to rejection)
- ✓ Falsifying any part of the application (this triggers a one-year ban from all correctional facilities)
Most problems come down to missing or inaccurate information. Skip the required documents, and your application gets delayed or rejected. Falsify the application, and the consequence is much worse: a one-year ban from visiting any correctional facility. Double-check your answers and make sure your documents match what you submitted.
Indiana DOC takes trafficking and contraband seriously. Controlled substances, tobacco, electronic devices, and weapons are prohibited on Department property. Both visitors and incarcerated people are subject to search - refuse, and the visit is denied.
Warning: If trafficking is found, evidence can be turned over to Indiana State Police with a recommendation for prosecution, the visit can be denied, and a visitor caught trafficking can be permanently banned from visiting at any Department facility.
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