How to deposit funds, commissary, and payment options
Correctional Industrial Facility uses ConnectNetwork for online deposits and account management. Add funds at ConnectNetwork.com—deposit fees vary by facility and show up in your account. Prefer mailing a money order? The facility accepts deposits through ViaPath Financial Services. Your money order must be legible and include only the completed deposit form and the money order itself. List the incarcerated person's full name and DOC number, then send everything to the ViaPath Gainesville, FL P.O. Box address in the deposit instructions. Toll-free phone support is available for AdvancePay, PIN Debit, and Trust Fund services if you run into issues. For tablet users, Debt Link purchases cost $0.01 per link unit (100 units = $1), and all purchases are final.
Search for a loved one and send messages and photos in minutes.
Sending money to someone in an Indiana prison is straightforward once you pick the right account type. Follow these steps to choose the correct option and avoid common mistakes that cause delays.
Use ConnectNetwork.com to add funds and manage the account for Correctional Industrial Facility. Deposit fees vary by facility and are displayed in your ConnectNetwork account. Toll-free phone support is available for AdvancePay, PIN Debit, and Trust Fund services if you need help.
Yes. Mailed money orders are accepted through ViaPath Financial Services and must follow the deposit form instructions: they must be legible, include only the completed deposit form and the money order, and list the incarcerated person’s full name and DOC number. Mail everything to the ViaPath Gainesville P.O. Box address provided in the deposit instructions.
Debt Link purchases cost one cent per link unit (100 link units = $1). All Debt Link purchases are final and non-refundable.
Your first visit can feel overwhelming—especially when you're worried about being turned away at the door. This checklist covers what you need to do ahead of time, what to bring, and what to expect at check-in for Indiana Department of Correction (IDOC) facilities.
Visiting at Correctional Industrial Facility starts online. Before you can schedule an in-person or video visit, you'll need to register for a ViaPath account and get approved.
If prison collect calls suddenly stopped coming through, the fix depends on why the number was blocked. Here are the most common causes—and the fastest ways to get calls working again.
